# Elastic Cloud: Delayed emails to users from the platform

> Elastic Cloud status incident “Delayed emails to users from the platform” on 2019-09-05: impact minor (vendor’s label), 52 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/elastic-cloud/incidents/t4lmp6vn8h66
Last updated: 2019-09-05T20:45:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-09-05 19:53 UTC · Resolved: 2019-09-05 20:45 UTC · Duration: 52 min
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/t4lmp6vn8h66](https://status.elastic.co/incidents/t4lmp6vn8h66)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2019-09-05 20:45 UTC: The source of the load was a back-end utility service that we have stopped and engineers will get a fix in place before we redeploy it. This won't impact customers so we're marking this as resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Elastic Cloud, started 2019-09-05 19:53 UTC, resolved after 52 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/elastic-cloud/incidents/t4lmp6vn8h66
- Citation: Elastic Cloud, “Delayed emails to users from the platform” (2019-09-05 19:53 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/incidents/t4lmp6vn8h66 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Delayed emails to users from the platform (2019-09-05)](https://rewindex.com/company/elastic-cloud/incidents/t4lmp6vn8h66)`


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/t4lmp6vn8h66 · Markdown: https://rewindex.com/company/elastic-cloud/incidents/t4lmp6vn8h66.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/t4lmp6vn8h66 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:30:14.884Z