# Elastic Cloud: Account usage data not available for preview in user console

> Elastic Cloud status incident “Account usage data not available for preview in user console” on 2021-05-25: impact none (vendor’s label), 17 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/elastic-cloud/incidents/t43t827l2q8l
Last updated: 2021-06-11T03:01:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-05-25 01:01 UTC · Resolved: 2021-06-11 03:01 UTC · Duration: 17 d
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/t43t827l2q8l](https://status.elastic.co/incidents/t43t827l2q8l)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2021-06-11 03:01 UTC: This incident was resolved on May 28th, 2:21pm UTC and we neglected to update this incident record as part of the event. Current month-to-date usage data is available at this time. We sincerely apologize for the lapse in communication and any confusion it may have caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Elastic Cloud, started 2021-05-25 01:01 UTC, resolved after 17 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/elastic-cloud/incidents/t43t827l2q8l
- Citation: Elastic Cloud, “Account usage data not available for preview in user console” (2021-05-25 01:01 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/incidents/t43t827l2q8l (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Account usage data not available for preview in user console (2021-05-25)](https://rewindex.com/company/elastic-cloud/incidents/t43t827l2q8l)`


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/t43t827l2q8l · Markdown: https://rewindex.com/company/elastic-cloud/incidents/t43t827l2q8l.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/t43t827l2q8l · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:35:45.305Z