# Elastic Cloud: Trial users unable to leave organization to join existing organization

> Elastic Cloud status incident “Trial users unable to leave organization to join existing organization” on 2025-03-14: impact minor (vendor’s label), 15 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/elastic-cloud/incidents/sdzspmqf5c5s
Last updated: 2025-03-14T17:55:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-03-14 03:22 UTC · Resolved: 2025-03-14 17:55 UTC · Duration: 15 h
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/sdzspmqf5c5s](https://status.elastic.co/incidents/sdzspmqf5c5s)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2025-03-14 17:55 UTC: A fix for the issue has been implemented. Users should be able to leave a trial and join another organization without issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Elastic Cloud, started 2025-03-14 03:22 UTC, resolved after 15 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/elastic-cloud/incidents/sdzspmqf5c5s
- Citation: Elastic Cloud, “Trial users unable to leave organization to join existing organization” (2025-03-14 03:22 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/incidents/sdzspmqf5c5s (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Trial users unable to leave organization to join existing organization (2025-03-14)](https://rewindex.com/company/elastic-cloud/incidents/sdzspmqf5c5s)`


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/sdzspmqf5c5s · Markdown: https://rewindex.com/company/elastic-cloud/incidents/sdzspmqf5c5s.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/sdzspmqf5c5s · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:35:56.583Z