# Elastic Cloud: AWS EC2 Network Issues in us-east-1 region

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-28 22:02 UTC · Resolved: 2023-09-29 04:53 UTC · Duration: 6.8 h
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/rp9fp2h7cjd6](https://status.elastic.co/incidents/rp9fp2h7cjd6)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Part of an outage event

- [AWS outage, Sep 28, 2023: 23 vendors, 24 incidents](https://rewindex.com/events/2023-09-28-aws)
- This incident names AWS (location or integration). (hop 1, posted +3 h 12 min vs the first vendor naming AWS)
- Evidence: “…AWS EC2 Network Issues in us-east-1 region The AWS network connectivity has been restored on the us-east-1 region (use1-az2 zone). Everything is operating normally in the region.…”

```mermaid
flowchart LR
  root["AWS<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>3 vendors, 1 blamed AWS<br/>Ably, Temporal Cloud, Keeper"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>4 vendors, 3 blamed AWS<br/>Dremio, Firebolt, CockroachDB, Elastic Cloud"]:::blames
  root --> h4
  later["Later<br/>3 vendors, 1 blamed AWS<br/>Aptible, Temporal Cloud, Confluent"]:::blames
  root --> later
  me["Elastic Cloud (this incident)<br/>posted +3 h 12 min"]:::me
  h4 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2023-09-29 04:53 UTC: The AWS network connectivity has been restored on the us-east-1 region (use1-az2 zone). Everything is operating normally in the region.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/rp9fp2h7cjd6 · Markdown: https://rewindex.com/company/elastic-cloud/incidents/rp9fp2h7cjd6.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/rp9fp2h7cjd6 · Generated 2026-10-19T23:14:38.685Z