# Elastic Cloud: AWS Deployments configured with BYOK are currently unavailable

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-09-05 03:03 UTC · Resolved: 2024-09-06 07:50 UTC · Duration: 29 h
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/qkq2x8tnf05m](https://status.elastic.co/incidents/qkq2x8tnf05m)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2024-09-06 07:50 UTC: This incident is now resolved. Customers’ deployments availability is restored, having followed the identified solution. Our support engineers are actively engaging with any customers requiring further assistance.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/qkq2x8tnf05m · Markdown: https://rewindex.com/company/elastic-cloud/incidents/qkq2x8tnf05m.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/qkq2x8tnf05m · Generated 2026-10-18T10:34:40.402Z