# Elastic Cloud: Subset of customers with recent deployments receiving errors during plan changes

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-10-05 19:24 UTC · Resolved: 2021-10-06 01:41 UTC · Duration: 6.3 h
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/pcjmrp5bcc8r](https://status.elastic.co/incidents/pcjmrp5bcc8r)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2021-10-06 01:41 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/pcjmrp5bcc8r · Markdown: https://rewindex.com/company/elastic-cloud/incidents/pcjmrp5bcc8r.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/pcjmrp5bcc8r · Generated 2026-10-18T11:27:02.403Z