# Elastic Cloud: GCP us-west1 connectivity outage

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-08-29 00:38 UTC · Resolved: 2021-08-29 01:48 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/nmmp2r176clk](https://status.elastic.co/incidents/nmmp2r176clk)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2021-08-29 01:48 UTC: While troubleshooting an issue in our proxy layer in this region, an operator removed two proxy instances from the load balancer via the GCP console, triggering an acknowledged UI bug which resulted in all proxies being removed from the load balancer. We apologise for any impact this has caused. The outage lasted 18 mins (2021-08-29 00:21 UTC until 00:39).

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/nmmp2r176clk · Markdown: https://rewindex.com/company/elastic-cloud/incidents/nmmp2r176clk.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/nmmp2r176clk · Generated 2026-10-18T10:32:15.172Z