# Elastic Cloud: Issue with capture and display of deployment metrics in AWS eu-west-1

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-05-19 09:52 UTC · Resolved: 2025-05-19 12:05 UTC · Duration: 2.2 h
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/n7pmwm9f6ncm](https://status.elastic.co/incidents/n7pmwm9f6ncm)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2025-05-19 12:05 UTC: We have completed our work to restore deployment metrics in AWS eu-west-1 and the service is back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/n7pmwm9f6ncm · Markdown: https://rewindex.com/company/elastic-cloud/incidents/n7pmwm9f6ncm.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/n7pmwm9f6ncm · Generated 2026-10-18T13:25:20.803Z