# Elastic Cloud: New Cloud sign ups are not working

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-11-16 07:17 UTC · Resolved: 2020-11-16 08:17 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/my8jysrjr7ls](https://status.elastic.co/incidents/my8jysrjr7ls)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2020-11-16 08:17 UTC: Signups are now functioning normally. If you continue to see problems, please clear browser cookies for cloud.elastic.co and try again.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/my8jysrjr7ls · Markdown: https://rewindex.com/company/elastic-cloud/incidents/my8jysrjr7ls.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/my8jysrjr7ls · Generated 2026-10-18T11:37:11.328Z