# Elastic Cloud: Issue applying plans in Elastic Cloud Hosted

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-16 21:12 UTC · Resolved: 2025-11-17 00:52 UTC · Duration: 3.7 h
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/m23vx1g6kw5t](https://status.elastic.co/incidents/m23vx1g6kw5t)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2025-11-17 00:52 UTC: The issue has been successfully mitigated and full service has been restored to the AWS region; the root cause involved an internal provisioning system temporarily preventing the application of new hosted plans, which has now been corrected. We will continue to monitor the system closely.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/m23vx1g6kw5t · Markdown: https://rewindex.com/company/elastic-cloud/incidents/m23vx1g6kw5t.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/m23vx1g6kw5t · Generated 2026-10-18T12:21:55.771Z