# Elastic Cloud: Partial outage - Elastic Inference Service (EIS)

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-07-01 22:43 UTC · Resolved: 2026-07-01 23:05 UTC · Duration: 21 min
- Updates: 4
- [Vendor status page: https://stspg.io/l264gzypyjjm](https://stspg.io/l264gzypyjjm)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Summary

Elastic Inference Service (EIS) had a major-impact partial outage affecting Elastic Cloud projects or deployments on GCP and Azure in EMEA regions. It started at 2026-07-01 22:43 UTC and was resolved at 2026-07-01 23:05 UTC, lasting 21 min; no cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-01 22:43 UTC: We are currently investigating a partial outage affecting the Elastic Integration Service (EIS) for Elastic Cloud customers with deployments in GCP and Azure in EMEA regions.
- **investigating** 2026-07-01 22:44 UTC: We are currently investigating a partial outage affecting the Elastic Inference Service (EIS) for Elastic Cloud customers with deployments in GCP and Azure in EMEA regions.
- **investigating** 2026-07-01 22:45 UTC: We are currently investigating a partial outage affecting the Elastic Inference Service (EIS) for Elastic Cloud customers with deployments in GCP and Azure in EMEA regions.
- **resolved** 2026-07-01 23:05 UTC: The issue affecting EIS for Elastic Cloud customers with projects or deployments on GCP and Azure in EMEA regions has been resolved.

## Rewindex changes for this incident

- 2026-07-01 22:43 UTC: [Major incident: Partial outage - Elastic Inference Service (EIS)](https://rewindex.com/change/i7fad6af7e03212.md)


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/ktdtzqfbml4c · Markdown: https://rewindex.com/company/elastic-cloud/incidents/ktdtzqfbml4c.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/ktdtzqfbml4c · Generated 2026-10-18T09:37:09.712Z