# Elastic Cloud: Login Failure for non-verified users with MFA enabled

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-05-23 16:35 UTC · Resolved: 2022-05-23 22:29 UTC · Duration: 5.9 h
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/knqxprj1b6s7](https://status.elastic.co/incidents/knqxprj1b6s7)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2022-05-23 22:29 UTC: We've successfully deployed the fix. Logins should be functioning normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/knqxprj1b6s7 · Markdown: https://rewindex.com/company/elastic-cloud/incidents/knqxprj1b6s7.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/knqxprj1b6s7 · Generated 2026-10-18T10:32:13.503Z