# Elastic Cloud: Users may be unable to change their primary contact email on cloud.elastic.co

> Elastic Cloud status incident “Users may be unable to change their primary contact email on cloud.elastic.co” on 2018-07-30: impact minor (vendor’s label), 12 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/elastic-cloud/incidents/k6xbvmzhxglk
Last updated: 2018-07-31T02:19:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-07-30 14:43 UTC · Resolved: 2018-07-31 02:19 UTC · Duration: 12 h
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/k6xbvmzhxglk](https://status.elastic.co/incidents/k6xbvmzhxglk)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2018-07-31 02:19 UTC: This incident has been resolved. Any further issues with primary email addresses please contact support@elastic.co

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Elastic Cloud, started 2018-07-30 14:43 UTC, resolved after 12 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/elastic-cloud/incidents/k6xbvmzhxglk
- Citation: Elastic Cloud, “Users may be unable to change their primary contact email on cloud.elastic.co” (2018-07-30 14:43 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/incidents/k6xbvmzhxglk (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Users may be unable to change their primary contact email on cloud.elastic.co (2018-07-30)](https://rewindex.com/company/elastic-cloud/incidents/k6xbvmzhxglk)`


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/k6xbvmzhxglk · Markdown: https://rewindex.com/company/elastic-cloud/incidents/k6xbvmzhxglk.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/k6xbvmzhxglk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:19:46.191Z