# Elastic Cloud: Delayed AutoOps Metrics in AWS us-east-1

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-04-30 21:46 UTC · Resolved: 2026-04-30 22:36 UTC · Duration: 51 min
- Updates: 3 · Affected components: AutoOps, Global services - AutoOps
- [Vendor status page: https://stspg.io/fw6w1ctyqw8n](https://stspg.io/fw6w1ctyqw8n)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Summary

Elastic Cloud reported a major degradation causing delayed AutoOps metrics for customers in AWS us-east-1, starting 2026-04-30 21:46 UTC and lasting 50 min until resolution at 2026-04-30 22:36 UTC. The vendor reported the issue fixed and under monitoring at 04-30 22:18 UTC; no cause or specific fix was stated. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-04-30 21:46 UTC: We have identified and are working to mitigate an issue which is causing delayed AutoOps metrics for customers in AWS us-east-1.
- **monitoring** 2026-04-30 22:18 UTC: This issue has now been resolved and we are continuing to monitor the system.
- **resolved** 2026-04-30 22:36 UTC: This issue has now been resolved.

## Rewindex changes for this incident

- 2026-04-30 21:46 UTC: [Major incident: Delayed AutoOps Metrics in AWS us-east-1](https://rewindex.com/change/i4954538a2f96a4.md)


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/jqjz5d495q3z · Markdown: https://rewindex.com/company/elastic-cloud/incidents/jqjz5d495q3z.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/jqjz5d495q3z · Generated 2026-10-18T10:35:03.628Z