# Elastic Cloud: Billing pages are down

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-10-18 13:11 UTC · Resolved: 2023-10-18 13:49 UTC · Duration: 38 min
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/j899d8wk2wrn](https://status.elastic.co/incidents/j899d8wk2wrn)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2023-10-18 13:49 UTC: Problem solved and the API and pages are working fine. A fix to prevent this incident from happening again will be done by the owning team.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/j899d8wk2wrn · Markdown: https://rewindex.com/company/elastic-cloud/incidents/j899d8wk2wrn.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/j899d8wk2wrn · Generated 2026-10-18T13:31:00.620Z