# Elastic Cloud: Billing information is unavailable

> Elastic Cloud status incident “Billing information is unavailable” on 2022-12-13: impact none (vendor’s label), 2.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/elastic-cloud/incidents/bkhthth9y5x9
Last updated: 2022-12-13T13:52:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-12-13 11:07 UTC · Resolved: 2022-12-13 13:52 UTC · Duration: 2.8 h
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/bkhthth9y5x9](https://status.elastic.co/incidents/bkhthth9y5x9)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2022-12-13 13:52 UTC: The fix seems stable, we consider this incident resolved

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Elastic Cloud, started 2022-12-13 11:07 UTC, resolved after 2.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/elastic-cloud/incidents/bkhthth9y5x9
- Citation: Elastic Cloud, “Billing information is unavailable” (2022-12-13 11:07 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/incidents/bkhthth9y5x9 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Billing information is unavailable (2022-12-13)](https://rewindex.com/company/elastic-cloud/incidents/bkhthth9y5x9)`


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/bkhthth9y5x9 · Markdown: https://rewindex.com/company/elastic-cloud/incidents/bkhthth9y5x9.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/bkhthth9y5x9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:17:19.591Z