# Elastic Cloud: Email validation errors for new users signing up via the AWS, GCP, or Azure Marketplaces

> Elastic Cloud status incident “Email validation errors for new users signing up via the AWS, GCP, or Azure Marketplaces” on 2020-10-07: impact minor (vendor’s label), 11 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/elastic-cloud/incidents/9nfsdrzmdm4r
Last updated: 2020-10-08T03:56:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-10-07 17:11 UTC · Resolved: 2020-10-08 03:56 UTC · Duration: 11 h
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/9nfsdrzmdm4r](https://status.elastic.co/incidents/9nfsdrzmdm4r)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2020-10-08 03:56 UTC: This incident has been resolved and impacted customers have been notified to re-try the signup process.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Elastic Cloud, started 2020-10-07 17:11 UTC, resolved after 11 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/elastic-cloud/incidents/9nfsdrzmdm4r
- Citation: Elastic Cloud, “Email validation errors for new users signing up via the AWS, GCP, or Azure Marketplaces” (2020-10-07 17:11 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/incidents/9nfsdrzmdm4r (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Email validation errors for new users signing up via the AWS, GCP, or Azure Marketplaces (2020-10-07)](https://rewindex.com/company/elastic-cloud/incidents/9nfsdrzmdm4r)`


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/9nfsdrzmdm4r · Markdown: https://rewindex.com/company/elastic-cloud/incidents/9nfsdrzmdm4r.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/9nfsdrzmdm4r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:18:44.902Z