# Elastic Cloud: Issues searching for deployments in AWS Frankfurt region

> Elastic Cloud status incident “Issues searching for deployments in AWS Frankfurt region” on 2020-01-24: impact none (vendor’s label), 2.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/elastic-cloud/incidents/8lwnyy9hgh71
Last updated: 2020-01-24T14:02:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-01-24 12:02 UTC · Resolved: 2020-01-24 14:02 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/8lwnyy9hgh71](https://status.elastic.co/incidents/8lwnyy9hgh71)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2020-01-24 14:02 UTC: Deployments created in the AWS Frankfurt region are now searchable and visible again in the UI. We have traced it back to an issue where the component responsible for making deployments searchable was not being notified about new or modified deployments. Existing deployments were fully functional during the incident. We will continue the investigation into the root cause behind this incident.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Elastic Cloud, started 2020-01-24 12:02 UTC, resolved after 2.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/elastic-cloud/incidents/8lwnyy9hgh71
- Citation: Elastic Cloud, “Issues searching for deployments in AWS Frankfurt region” (2020-01-24 12:02 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/incidents/8lwnyy9hgh71 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Issues searching for deployments in AWS Frankfurt region (2020-01-24)](https://rewindex.com/company/elastic-cloud/incidents/8lwnyy9hgh71)`


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/8lwnyy9hgh71 · Markdown: https://rewindex.com/company/elastic-cloud/incidents/8lwnyy9hgh71.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/8lwnyy9hgh71 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:01:17.992Z