# Elastic Cloud: Possible issues with creating and displaying cluster information from within the customer portal

> Elastic Cloud status incident “Possible issues with creating and displaying cluster information from within the customer portal” on 2019-01-31: impact none (vendor’s label), 2.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/elastic-cloud/incidents/7lgyl0z3g0ph
Last updated: 2019-01-31T17:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-01-31 14:14 UTC · Resolved: 2019-01-31 17:00 UTC · Duration: 2.8 h
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/7lgyl0z3g0ph](https://status.elastic.co/incidents/7lgyl0z3g0ph)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2019-01-31 17:00 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Elastic Cloud, started 2019-01-31 14:14 UTC, resolved after 2.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/elastic-cloud/incidents/7lgyl0z3g0ph
- Citation: Elastic Cloud, “Possible issues with creating and displaying cluster information from within the customer portal” (2019-01-31 14:14 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/incidents/7lgyl0z3g0ph (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Possible issues with creating and displaying cluster information from within the customer portal (2019-01-31)](https://rewindex.com/company/elastic-cloud/incidents/7lgyl0z3g0ph)`


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/7lgyl0z3g0ph · Markdown: https://rewindex.com/company/elastic-cloud/incidents/7lgyl0z3g0ph.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/7lgyl0z3g0ph · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:55:10.533Z