# Elastic Cloud: New Users Unable to Sign Up

> Elastic Cloud status incident “New Users Unable to Sign Up” on 2020-01-27: impact none (vendor’s label), 3 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/elastic-cloud/incidents/5v177j9yyt30
Last updated: 2020-01-30T18:08:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-01-27 15:48 UTC · Resolved: 2020-01-30 18:08 UTC · Duration: 3 d
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/5v177j9yyt30](https://status.elastic.co/incidents/5v177j9yyt30)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2020-01-30 18:08 UTC: Operational emails from January 26, 2020 0400 to January 27, 2020 1900 have now been sent out, and all impact from this incident is resolved. Should you have any additional questions or issues, as always, please reach out to your support team! Thank you for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Elastic Cloud, started 2020-01-27 15:48 UTC, resolved after 3 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/elastic-cloud/incidents/5v177j9yyt30
- Citation: Elastic Cloud, “New Users Unable to Sign Up” (2020-01-27 15:48 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/incidents/5v177j9yyt30 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: New Users Unable to Sign Up (2020-01-27)](https://rewindex.com/company/elastic-cloud/incidents/5v177j9yyt30)`


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/5v177j9yyt30 · Markdown: https://rewindex.com/company/elastic-cloud/incidents/5v177j9yyt30.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/5v177j9yyt30 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T19:29:59.147Z