# Elastic Cloud: Azure Marketplace Signup Issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-09-29 19:18 UTC · Resolved: 2021-10-13 02:08 UTC · Duration: 13 d
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/3t2f48mgmj2x](https://status.elastic.co/incidents/3t2f48mgmj2x)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2021-10-13 02:08 UTC: We have identified that signups through Azure Marketplace are failing for a small subset of Elastic users who are CSP customers of Microsoft. If you are affected by this issue we encourage you to sign up via our new native integration , which supports CSP users.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/3t2f48mgmj2x · Markdown: https://rewindex.com/company/elastic-cloud/incidents/3t2f48mgmj2x.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/3t2f48mgmj2x · Generated 2026-10-18T10:29:20.935Z