# Elastic Cloud: Cloud MFA emails may be delayed

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-04-23 22:00 UTC · Resolved: 2025-04-24 00:59 UTC · Duration: 3.0 h
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/35cr3np9vkff](https://status.elastic.co/incidents/35cr3np9vkff)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2025-04-24 00:59 UTC: Our service has fully recovered from the upstream SendGrid outage.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/35cr3np9vkff · Markdown: https://rewindex.com/company/elastic-cloud/incidents/35cr3np9vkff.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/35cr3np9vkff · Generated 2026-10-18T10:26:44.035Z