# Elastic Cloud: New Cloud sign ups are not working

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-05-06 06:27 UTC · Resolved: 2020-05-06 14:36 UTC · Duration: 8.2 h
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/1y6twbjdpnbx](https://status.elastic.co/incidents/1y6twbjdpnbx)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2020-05-06 14:36 UTC: This incident is now resolved. If you are still seeing issues, please reach out to our support team.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/1y6twbjdpnbx · Markdown: https://rewindex.com/company/elastic-cloud/incidents/1y6twbjdpnbx.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/1y6twbjdpnbx · Generated 2026-10-18T10:32:06.130Z