# Elastic Cloud: Customers cannot login to Elastic Cloud use console

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-06-12 14:40 UTC · Resolved: 2024-06-12 18:07 UTC · Duration: 3.5 h
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/1hp7rbvbh2yk](https://status.elastic.co/incidents/1hp7rbvbh2yk)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2024-06-12 18:07 UTC: We have monitored the health of the Elastic Cloud User Console and have confirmed the incident with logging into cloud.elastic.co and the Elastic Support Hub has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/1hp7rbvbh2yk · Markdown: https://rewindex.com/company/elastic-cloud/incidents/1hp7rbvbh2yk.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/1hp7rbvbh2yk · Generated 2026-10-18T11:27:03.312Z