# Elastic Cloud: Elevated Error Rates for Specific Models Impacting Elastic Inference Service in EU Regions

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-02 00:04 UTC · Resolved: 2026-09-02 00:04 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://stspg.io/h2j4gjbzyj4l](https://stspg.io/h2j4gjbzyj4l)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Summary

Elastic Cloud reported a major incident with elevated error rates for Anthropic Claude Haiku 4.5, OpenAI GPT-5.6, and Google Gemini 2.5 Flash on Elastic Inference Service in EU regions, citing 21:50–23:42 UTC. It was resolved; recorded start and resolution were both 2026-09-02 00:04 UTC (computed duration: 0 min). _(machine-written, sol)_
## Timeline of updates

- **resolved** 2026-09-02 00:04 UTC: From 21:50 to 23:42 UTC, we encountered elevated error rates for Anthropic Claude Haiku 4.5, OpenAI GPT-5.6, and Google Gemini 2.5 Flash with the Elastic Inference Service in EU regions. This issue has now been resolved.

## Rewindex changes for this incident

- 2026-09-02 00:04 UTC: [Major incident: Elevated Error Rates for Specific Models Impacting Elastic Inference Service in EU Regions](https://rewindex.com/change/i29c57bc65b2aef.md)


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/16zjhtxpmyq4 · Markdown: https://rewindex.com/company/elastic-cloud/incidents/16zjhtxpmyq4.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/16zjhtxpmyq4 · Generated 2026-10-18T12:21:53.307Z