# Elastic Cloud: Transport client connectivity problems

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-05-09 13:02 UTC · Resolved: 2019-05-09 13:14 UTC · Duration: 12 min
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/15jjcttbq494](https://status.elastic.co/incidents/15jjcttbq494)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2019-05-09 13:14 UTC: After re-routing all the transport traffic away from the affected service we have restored the availability of the transport endpoint to all affected regions and deployments. We will further investigate the cause of this outage, currently believed to be a service misconfiguration. Thanks for your patience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/15jjcttbq494 · Markdown: https://rewindex.com/company/elastic-cloud/incidents/15jjcttbq494.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/15jjcttbq494 · Generated 2026-10-18T09:43:05.275Z