# Elastic Cloud in April 2025: incidents, uptime and changes

> Elastic Cloud in April 2025: 8 incidents on its status page (4 major or critical), 96.23% free of major or critical incidents (vendor-reported), 1 deprecation, 5 CVEs. From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2025/04
Last updated: 2026-10-16T04:00:00Z

- Incidents posted: 8 (major/critical: 4) · Maintenance: 0
- By vendor impact label: critical 1, major 3, minor 2, none 2
- Uptime (vendor-reported): 96.23% free of major/critical incidents, 95.53% free of any incident; outage time 27 h 6 min, incident time 32 h 9 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 1 · CVEs: 5
- Previous month: [March 2025](https://rewindex.com/company/elastic-cloud/2025/03.md) · Next: [May 2025](https://rewindex.com/company/elastic-cloud/2025/05.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Cloud MFA emails may be delayed](https://rewindex.com/company/elastic-cloud/incidents/35cr3np9vkff.md) | critical | 2025-04-23 22:00 UTC | 2025-04-24 00:59 UTC | 3.0 h | resolved |
| [Signup issues via GCP Marketplace](https://rewindex.com/company/elastic-cloud/incidents/q33by5znwfkm.md) | major | 2025-04-16 15:02 UTC | 2025-04-16 22:38 UTC | 7.6 h | resolved |
| [Disruption to instance memory and disk usage on cloud.elastic.co for 7.x customers](https://rewindex.com/company/elastic-cloud/incidents/16nsjzpyx6kn.md) | major | 2025-04-16 18:00 UTC | 2025-04-17 15:09 UTC | 21 h | resolved |
| [Elastic Cloud Serverless - Anomaly detection job impact](https://rewindex.com/company/elastic-cloud/incidents/3fkthglx0nvb.md) | major | 2025-04-16 19:33 UTC | 2025-04-17 14:55 UTC | 19 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Credit card customers receiving incorrect past due invoice emails](https://rewindex.com/company/elastic-cloud/incidents/592ccsckf8k0.md) | none | 2025-04-02 13:20 UTC | 2025-04-02 22:17 UTC | 8.9 h | resolved |
| [Signup issues via GCP Marketplace](https://rewindex.com/company/elastic-cloud/incidents/q33by5znwfkm.md) | major | 2025-04-16 15:02 UTC | 2025-04-16 22:38 UTC | 7.6 h | resolved |
| [Disruption to instance memory and disk usage on cloud.elastic.co for 7.x customers](https://rewindex.com/company/elastic-cloud/incidents/16nsjzpyx6kn.md) | major | 2025-04-16 18:00 UTC | 2025-04-17 15:09 UTC | 21 h | resolved |
| [Elastic Cloud Serverless - Anomaly detection job impact](https://rewindex.com/company/elastic-cloud/incidents/3fkthglx0nvb.md) | major | 2025-04-16 19:33 UTC | 2025-04-17 14:55 UTC | 19 h | resolved |
| [Auto-Ops returning 404 in some deployments](https://rewindex.com/company/elastic-cloud/incidents/v91nl7yj863p.md) | none | 2025-04-18 14:28 UTC | 2025-04-21 18:20 UTC | 3 d | resolved |
| [Cloud MFA emails may be delayed](https://rewindex.com/company/elastic-cloud/incidents/35cr3np9vkff.md) | critical | 2025-04-23 22:00 UTC | 2025-04-24 00:59 UTC | 3.0 h | resolved |
| [slow loading times on the elastic.co webpage](https://rewindex.com/company/elastic-cloud/incidents/3ph2c1yddk78.md) | minor | 2025-04-24 10:07 UTC | 2025-04-24 13:19 UTC | 3.2 h | resolved |
| [Delays in the Managed Intake Service on Azure Serverless](https://rewindex.com/company/elastic-cloud/incidents/42vz0n1wgdmv.md) | minor | 2025-04-25 06:48 UTC | 2025-04-25 08:39 UTC | 1.9 h | resolved |

## Deprecations and commercial changes

- [Enterprise Search 8.x](https://deadcanary.io/event/elastic-enterprise-search-8-x-dcb4/) (Enterprise Search 8.x): announced 2025-04-15, effective 2027-07-15

## CVEs published

- [CVE-2024-52980](https://rewindex.com/cve/CVE-2024-52980.md) Elasticsearch Uncontrolled Resource Consumption vulnerability (CVSS 6.5), published 2025-04-08
- [CVE-2024-52974](https://rewindex.com/cve/CVE-2024-52974.md)  (CVSS 6.5), published 2025-04-08
- [CVE-2024-52981](https://rewindex.com/cve/CVE-2024-52981.md)  (CVSS 4.9), published 2025-04-08
- [CVE-2024-12556](https://rewindex.com/cve/CVE-2024-12556.md) Kibana Prototype Pollution can lead to code injection (CVSS 8.7), published 2025-04-08
- [CVE-2025-25013](https://rewindex.com/cve/CVE-2025-25013.md) Elastic Defend Insertion of Sensitive Information into Log Files (CVSS 6.5), published 2025-04-08

## Cite this

Elastic Cloud posted 8 status incidents in April 2025 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2025/04
- Citation: Elastic Cloud, “Elastic Cloud in April 2025” (2025-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2025/04 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in April 2025 (2025-04-01)](https://rewindex.com/company/elastic-cloud/2025/04)`


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Canonical: https://rewindex.com/company/elastic-cloud/2025/04 · Markdown: https://rewindex.com/company/elastic-cloud/2025/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:19:56.265Z