# Elastic Cloud in January 2025: incidents, uptime and changes

> Elastic Cloud in January 2025: 3 incidents on its status page (2 major or critical), 98.47% free of major or critical incidents (vendor-reported), 8 CVEs. From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2025/01
Last updated: 2026-06-17T08:07:57Z

- Incidents posted: 3 (major/critical: 2) · Maintenance: 8
- By vendor impact label: major 2, minor 1
- Uptime (vendor-reported): 98.47% free of major/critical incidents, 98.31% free of any incident; outage time 11 h 19 min, incident time 12 h 31 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 8
- Previous month: [December 2024](https://rewindex.com/company/elastic-cloud/2024/12.md) · Next: [February 2025](https://rewindex.com/company/elastic-cloud/2025/02.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Customers Unable to Ingest Date Using AWS Firehose](https://rewindex.com/company/elastic-cloud/incidents/ttpt493l8y7x.md) | major | 2025-01-22 21:35 UTC | 2025-01-23 07:00 UTC | 9.4 h | resolved |
| [Trial customers are unable to spin up deployments directly from the onboarding page](https://rewindex.com/company/elastic-cloud/incidents/12jpzw01p7zw.md) | major | 2025-01-23 22:16 UTC | 2025-01-24 00:10 UTC | 1.9 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Customers Unable to Ingest Date Using AWS Firehose](https://rewindex.com/company/elastic-cloud/incidents/ttpt493l8y7x.md) | major | 2025-01-22 21:35 UTC | 2025-01-23 07:00 UTC | 9.4 h | resolved |
| [Trial customers are unable to spin up deployments directly from the onboarding page](https://rewindex.com/company/elastic-cloud/incidents/12jpzw01p7zw.md) | major | 2025-01-23 22:16 UTC | 2025-01-24 00:10 UTC | 1.9 h | resolved |
| [Potential delays in project creation](https://rewindex.com/company/elastic-cloud/incidents/n9m2f91hskcz.md) | minor | 2025-01-28 12:48 UTC | 2025-01-28 14:00 UTC | 1.2 h | resolved |

## CVEs published

- [CVE-2024-37284](https://rewindex.com/cve/CVE-2024-37284.md) Elastic Defend Improper Handling of Alternate Encoding Leads to Crash (CVSS 5.5), published 2025-01-21
- [CVE-2024-43709](https://rewindex.com/cve/CVE-2024-43709.md) Elasticsearch allocation of resources without limits or throttling leads to crash (CVSS 6.5), published 2025-01-21
- [CVE-2024-52973](https://rewindex.com/cve/CVE-2024-52973.md) Kibana allocation of resources without limits or throttling leads to crash (CVSS 6.5), published 2025-01-21
- [CVE-2024-43710](https://rewindex.com/cve/CVE-2024-43710.md) Kibana server-side request forgery (CVSS 4.3), published 2025-01-23
- [CVE-2024-43707](https://rewindex.com/cve/CVE-2024-43707.md) Kibana exposure of sensitive information to an unauthorized actor (CVSS 7.7), published 2025-01-23
- [CVE-2024-52972](https://rewindex.com/cve/CVE-2024-52972.md) Kibana allocation of resources without limits or throttling leads to crash (CVSS 6.5), published 2025-01-23
- [CVE-2024-52975](https://rewindex.com/cve/CVE-2024-52975.md) Fleet Server sensitive information exposure via logs (CVSS 9.0), published 2025-01-23
- [CVE-2024-43708](https://rewindex.com/cve/CVE-2024-43708.md)  (CVSS 6.5), published 2025-01-23

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[synthetics\] asia-south1 maintenance](https://rewindex.com/company/elastic-cloud/incidents/z8ndfm8wltk2.md) | maintenance | 2025-01-14 00:45 UTC | 2025-01-14 01:33 UTC | 48 min | resolved |
| [\[Scheduled\] \[synthetics\] asia-southeast1 maintenance](https://rewindex.com/company/elastic-cloud/incidents/8zhw3wbjdf21.md) | maintenance | 2025-01-14 01:40 UTC | 2025-01-14 02:40 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[synthetics\] northamerica-northeast1 maintenance](https://rewindex.com/company/elastic-cloud/incidents/th5q4k7j08tm.md) | maintenance | 2025-01-14 04:02 UTC | 2025-01-14 04:02 UTC | 0 min | resolved |
| [\[Scheduled\] \[synthetics\] us-west1 maintenance](https://rewindex.com/company/elastic-cloud/incidents/rhx6wh68zm4q.md) | maintenance | 2025-01-14 04:05 UTC | 2025-01-14 04:50 UTC | 45 min | resolved |
| [\[Scheduled\] \[synthetics\] us-east4 maintenance](https://rewindex.com/company/elastic-cloud/incidents/mggwwhg9d3v3.md) | maintenance | 2025-01-14 04:55 UTC | 2025-01-14 05:42 UTC | 47 min | resolved |
| [\[Scheduled\] \[synthetics\] europe-west2 maintenance](https://rewindex.com/company/elastic-cloud/incidents/fng229hjgw9l.md) | maintenance | 2025-01-14 05:45 UTC | 2025-01-14 06:49 UTC | 1.1 h | resolved |
| [\[Scheduled\] \[synthetics\] europe-west3 maintenance](https://rewindex.com/company/elastic-cloud/incidents/yvkvcvylb1pv.md) | maintenance | 2025-01-14 06:55 UTC | 2025-01-14 07:44 UTC | 49 min | resolved |
| [\[Scheduled\] \[synthetics\] southamerica-east1 maintenance](https://rewindex.com/company/elastic-cloud/incidents/knjy2jp2knc3.md) | maintenance | 2025-01-14 07:45 UTC | 2025-01-14 08:33 UTC | 48 min | resolved |

## Cite this

Elastic Cloud posted 3 status incidents in January 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2025/01
- Citation: Elastic Cloud, “Elastic Cloud in January 2025” (2025-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2025/01 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in January 2025 (2025-01-01)](https://rewindex.com/company/elastic-cloud/2025/01)`


---
Canonical: https://rewindex.com/company/elastic-cloud/2025/01 · Markdown: https://rewindex.com/company/elastic-cloud/2025/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:01:11.255Z