# Elastic Cloud in May 2024: incidents, uptime and changes

> Elastic Cloud in May 2024: 6 incidents on its status page (3 major or critical), 94.64% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2024/05
Last updated: 2024-06-01T00:00:00Z

- Incidents posted: 6 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 2, major 1, minor 2, none 1
- Uptime (vendor-reported): 94.64% free of major/critical incidents, 93.34% free of any incident; outage time 39 h 51 min, incident time 2.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2024](https://rewindex.com/company/elastic-cloud/2024/04.md) · Next: [June 2024](https://rewindex.com/company/elastic-cloud/2024/06.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Connectivity issues in AWS us-west-2](https://rewindex.com/company/elastic-cloud/incidents/2g37s9vrmn11.md) | critical | 2024-05-29 17:40 UTC | 2024-05-30 00:58 UTC | 7.3 h | resolved |
| [Issues with login to cloud.elastic.co](https://rewindex.com/company/elastic-cloud/incidents/zvmd3n82cj8l.md) | critical | 2024-05-29 18:37 UTC | 2024-05-29 19:54 UTC | 1.3 h | resolved |
| [Investigating Provisioning Of New Capacity In Azure Regions](https://rewindex.com/company/elastic-cloud/incidents/0bq9b8xmr834.md) | major | 2024-05-14 13:58 UTC | 2024-05-15 22:31 UTC | 33 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Paid accounts inaccurately marked as expired](https://rewindex.com/company/elastic-cloud/incidents/xrxj6hdkkbg0.md) | none | 2024-05-10 22:00 UTC | 2024-05-13 22:23 UTC | 3 d | resolved |
| [Investigating Provisioning Of New Capacity In Azure Regions](https://rewindex.com/company/elastic-cloud/incidents/0bq9b8xmr834.md) | major | 2024-05-14 13:58 UTC | 2024-05-15 22:31 UTC | 33 h | resolved |
| [Duplicated Resources in Cloud UI](https://rewindex.com/company/elastic-cloud/incidents/mmd0sc3q4f8x.md) | minor | 2024-05-16 07:25 UTC | 2024-05-16 13:32 UTC | 6.1 h | resolved |
| [Connectivity issues in AWS us-west-2](https://rewindex.com/company/elastic-cloud/incidents/2g37s9vrmn11.md) | critical | 2024-05-29 17:40 UTC | 2024-05-30 00:58 UTC | 7.3 h | resolved |
| [Issues with login to cloud.elastic.co](https://rewindex.com/company/elastic-cloud/incidents/zvmd3n82cj8l.md) | critical | 2024-05-29 18:37 UTC | 2024-05-29 19:54 UTC | 1.3 h | resolved |
| [Unable to create Synthetic monitors in new regions](https://rewindex.com/company/elastic-cloud/incidents/9khjt21whjyt.md) | minor | 2024-05-31 17:09 UTC | 2024-05-31 20:43 UTC | 3.6 h | resolved |

## Cite this

Elastic Cloud posted 6 status incidents in May 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2024/05
- Citation: Elastic Cloud, “Elastic Cloud in May 2024” (2024-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2024/05 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in May 2024 (2024-05-01)](https://rewindex.com/company/elastic-cloud/2024/05)`


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Canonical: https://rewindex.com/company/elastic-cloud/2024/05 · Markdown: https://rewindex.com/company/elastic-cloud/2024/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:08:50.893Z