# Elastic Cloud in July 2023: incidents, uptime and changes

> Elastic Cloud in July 2023: 5 incidents on its status page (2 major or critical), 98.47% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2023/07
Last updated: 2023-08-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 1, none 2
- Uptime (vendor-reported): 98.47% free of major/critical incidents, 98.12% free of any incident; outage time 11 h 20 min, incident time 13 h 56 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2023](https://rewindex.com/company/elastic-cloud/2023/06.md) · Next: [August 2023](https://rewindex.com/company/elastic-cloud/2023/08.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue impacting deployment availability](https://rewindex.com/company/elastic-cloud/incidents/xqngb41mglj8.md) | critical | 2023-07-22 19:19 UTC | 2023-07-23 02:29 UTC | 7.2 h | resolved |
| [Deployment creation and update failures related to capacity](https://rewindex.com/company/elastic-cloud/incidents/p1dtb3mdlt5d.md) | major | 2023-07-22 15:09 UTC | 2023-07-22 21:26 UTC | 6.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Capacity Issues in us-east1b affecting a small number of customers](https://rewindex.com/company/elastic-cloud/incidents/g3zgbyyymmxm.md) | minor | 2023-07-05 17:11 UTC | 2023-07-05 19:47 UTC | 2.6 h | resolved |
| [Timeout issues in billing apis and pages](https://rewindex.com/company/elastic-cloud/incidents/bpr58n8bkqk2.md) | none | 2023-07-18 13:50 UTC | 2023-07-18 15:46 UTC | 1.9 h | resolved |
| [Deployment creation and update failures related to capacity](https://rewindex.com/company/elastic-cloud/incidents/p1dtb3mdlt5d.md) | major | 2023-07-22 15:09 UTC | 2023-07-22 21:26 UTC | 6.3 h | resolved |
| [Issue impacting deployment availability](https://rewindex.com/company/elastic-cloud/incidents/xqngb41mglj8.md) | critical | 2023-07-22 19:19 UTC | 2023-07-23 02:29 UTC | 7.2 h | resolved |
| [Heroku deployments are not working properly](https://rewindex.com/company/elastic-cloud/incidents/hzfz2bzx9b3c.md) | none | 2023-07-26 08:35 UTC | 2023-07-28 05:14 UTC | 45 h | resolved |

## Cite this

Elastic Cloud posted 5 status incidents in July 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2023/07
- Citation: Elastic Cloud, “Elastic Cloud in July 2023” (2023-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2023/07 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in July 2023 (2023-07-01)](https://rewindex.com/company/elastic-cloud/2023/07)`


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Canonical: https://rewindex.com/company/elastic-cloud/2023/07 · Markdown: https://rewindex.com/company/elastic-cloud/2023/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:28:18.315Z