# Elastic Cloud in May 2022: incidents, uptime and changes

> Elastic Cloud in May 2022: 3 incidents on its status page (2 major or critical), 98.26% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2022/05
Last updated: 2022-06-01T00:00:00Z

- Incidents posted: 3 (major/critical: 2) · Maintenance: 2
- By vendor impact label: major 2, minor 1
- Uptime (vendor-reported): 98.26% free of major/critical incidents, 94.99% free of any incident; outage time 12 h 53 min, incident time 37 h 16 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2022](https://rewindex.com/company/elastic-cloud/2022/03.md) · Next: [June 2022](https://rewindex.com/company/elastic-cloud/2022/06.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [New deployment creation failures in GCP us-central1](https://rewindex.com/company/elastic-cloud/incidents/ql1j023v5lw4.md) | major | 2022-05-18 21:16 UTC | 2022-05-19 04:15 UTC | 7.0 h | resolved |
| [Login Failure for non-verified users with MFA enabled](https://rewindex.com/company/elastic-cloud/incidents/knqxprj1b6s7.md) | major | 2022-05-23 16:35 UTC | 2022-05-23 22:29 UTC | 5.9 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [New deployment creation failures in GCP us-central1](https://rewindex.com/company/elastic-cloud/incidents/ql1j023v5lw4.md) | major | 2022-05-18 21:16 UTC | 2022-05-19 04:15 UTC | 7.0 h | resolved |
| [Kibana connectivity issues in all AWS regions](https://rewindex.com/company/elastic-cloud/incidents/gkmwywn83kyk.md) | minor | 2022-05-19 10:44 UTC | 2022-05-20 11:07 UTC | 24 h | resolved |
| [Login Failure for non-verified users with MFA enabled](https://rewindex.com/company/elastic-cloud/incidents/knqxprj1b6s7.md) | major | 2022-05-23 16:35 UTC | 2022-05-23 22:29 UTC | 5.9 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] User Console Maintenance](https://rewindex.com/company/elastic-cloud/incidents/s9d65s8hps3m.md) | maintenance | 2022-05-01 04:00 UTC | 2022-05-01 05:13 UTC | 1.2 h | resolved |
| [\[Scheduled\] Changes to support for ciphers used to connect to Elasticsearch Service](https://rewindex.com/company/elastic-cloud/incidents/pfvwz69jfz4w.md) | maintenance | 2022-05-16 00:00 UTC | 2022-05-17 00:00 UTC | 24 h | resolved |

## Cite this

Elastic Cloud posted 3 status incidents in May 2022 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2022/05
- Citation: Elastic Cloud, “Elastic Cloud in May 2022” (2022-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2022/05 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in May 2022 (2022-05-01)](https://rewindex.com/company/elastic-cloud/2022/05)`


---
Canonical: https://rewindex.com/company/elastic-cloud/2022/05 · Markdown: https://rewindex.com/company/elastic-cloud/2022/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:01:13.722Z