# Elastic Cloud in October 2021: incidents, uptime and changes

> Elastic Cloud in October 2021: 7 incidents on its status page (5 major or critical), 80.36% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2021/10
Last updated: 2021-11-02T00:00:00Z

- Incidents posted: 7 (major/critical: 5) · Maintenance: 2
- By vendor impact label: critical 1, major 4, minor 1, none 1
- Uptime (vendor-reported): 80.36% free of major/critical incidents, 79.30% free of any incident; outage time 6.1 days, incident time 6.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2021](https://rewindex.com/company/elastic-cloud/2021/09.md) · Next: [November 2021](https://rewindex.com/company/elastic-cloud/2021/11.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Customers cannot create, modify or delete deployments in gcp-us-central1.](https://rewindex.com/company/elastic-cloud/incidents/cxlzvs0pbpf3.md) | critical | 2021-10-26 20:06 UTC | 2021-10-26 20:31 UTC | 25 min | resolved |
| [Azure Private Link connection issues](https://rewindex.com/company/elastic-cloud/incidents/68ltrfp5vyfg.md) | major | 2021-10-04 12:52 UTC | 2021-10-05 11:37 UTC | 23 h | resolved |
| [Subset of customers with recent deployments receiving errors during plan changes](https://rewindex.com/company/elastic-cloud/incidents/pcjmrp5bcc8r.md) | major | 2021-10-05 19:24 UTC | 2021-10-06 01:41 UTC | 6.3 h | resolved |
| [Unable to create deployments in AWS Bahrain ( me-south-1)](https://rewindex.com/company/elastic-cloud/incidents/6yr1ybqwd8w6.md) | major | 2021-10-24 00:28 UTC | 2021-10-24 01:59 UTC | 1.5 h | resolved |
| [Connectivity problems to Kibana instances](https://rewindex.com/company/elastic-cloud/incidents/3b8hq2kz4blp.md) | major | 2021-10-26 11:15 UTC | 2021-10-26 16:06 UTC | 4.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Azure Private Link connection issues](https://rewindex.com/company/elastic-cloud/incidents/68ltrfp5vyfg.md) | major | 2021-10-04 12:52 UTC | 2021-10-05 11:37 UTC | 23 h | resolved |
| [Unable to list deployment in Cloud console due to code release](https://rewindex.com/company/elastic-cloud/incidents/vjdqmjb5hx5d.md) | none | 2021-10-05 07:00 UTC | 2021-10-05 07:00 UTC | 0 min | resolved |
| [Subset of customers with recent deployments receiving errors during plan changes](https://rewindex.com/company/elastic-cloud/incidents/pcjmrp5bcc8r.md) | major | 2021-10-05 19:24 UTC | 2021-10-06 01:41 UTC | 6.3 h | resolved |
| [Elevated rate of HTTP/502 responses from proxy](https://rewindex.com/company/elastic-cloud/incidents/1y8my36kph9x.md) | minor | 2021-10-12 15:28 UTC | 2021-10-12 23:23 UTC | 7.9 h | resolved |
| [Unable to create deployments in AWS Bahrain ( me-south-1)](https://rewindex.com/company/elastic-cloud/incidents/6yr1ybqwd8w6.md) | major | 2021-10-24 00:28 UTC | 2021-10-24 01:59 UTC | 1.5 h | resolved |
| [Connectivity problems to Kibana instances](https://rewindex.com/company/elastic-cloud/incidents/3b8hq2kz4blp.md) | major | 2021-10-26 11:15 UTC | 2021-10-26 16:06 UTC | 4.8 h | resolved |
| [Customers cannot create, modify or delete deployments in gcp-us-central1.](https://rewindex.com/company/elastic-cloud/incidents/cxlzvs0pbpf3.md) | critical | 2021-10-26 20:06 UTC | 2021-10-26 20:31 UTC | 25 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Coordination layer maintenance in AWS Mumbai (aws-ap-south-1)](https://rewindex.com/company/elastic-cloud/incidents/8wz866svdf8g.md) | maintenance | 2021-10-01 13:17 UTC | 2021-10-01 14:33 UTC | 1.3 h | resolved |
| [\[Scheduled\] Migrating the Certificate Authority (CA) for Elasticsearch Service to Let’s Encrypt](https://rewindex.com/company/elastic-cloud/incidents/7n7qhdx6ydcv.md) | maintenance | 2021-10-26 00:00 UTC | 2021-11-02 00:06 UTC | 7 d | resolved |

## Cite this

Elastic Cloud posted 7 status incidents in October 2021 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2021/10
- Citation: Elastic Cloud, “Elastic Cloud in October 2021” (2021-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2021/10 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in October 2021 (2021-10-01)](https://rewindex.com/company/elastic-cloud/2021/10)`


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Canonical: https://rewindex.com/company/elastic-cloud/2021/10 · Markdown: https://rewindex.com/company/elastic-cloud/2021/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:01:16.085Z