# Elastic Cloud in September 2021: incidents, uptime and changes

> Elastic Cloud in September 2021: 9 incidents on its status page (5 major or critical), 93.21% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2021/09
Last updated: 2021-10-06T19:18:00Z

- Incidents posted: 9 (major/critical: 5) · Maintenance: 2
- By vendor impact label: major 5, minor 2, none 2
- Uptime (vendor-reported): 93.21% free of major/critical incidents, 92.34% free of any incident; outage time 2.0 days, incident time 2.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2021](https://rewindex.com/company/elastic-cloud/2021/08.md) · Next: [October 2021](https://rewindex.com/company/elastic-cloud/2021/10.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Deployments in azure-eastus2 region may experience license related errors](https://rewindex.com/company/elastic-cloud/incidents/c3f18qmyd9m5.md) | major | 2021-09-07 20:22 UTC | 2021-09-08 05:49 UTC | 9.4 h | resolved |
| [Deployments in gcp-us-west1 region may experience license related errors](https://rewindex.com/company/elastic-cloud/incidents/gdgc43wt09gs.md) | major | 2021-09-08 08:26 UTC | 2021-09-08 13:24 UTC | 5.0 h | resolved |
| [Newly created deployment is not showing in the cloud console](https://rewindex.com/company/elastic-cloud/incidents/gz1jjsqnhb0m.md) | major | 2021-09-24 06:00 UTC | 2021-09-24 08:45 UTC | 2.8 h | resolved |
| [Deployment state changes not reflected in user console](https://rewindex.com/company/elastic-cloud/incidents/s36v1h3z1g8p.md) | major | 2021-09-28 20:13 UTC | 2021-09-28 23:10 UTC | 3.0 h | resolved |
| [Azure Marketplace Signup Issues](https://rewindex.com/company/elastic-cloud/incidents/3t2f48mgmj2x.md) | major | 2021-09-29 19:18 UTC | 2021-10-13 02:08 UTC | 13 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Deployments in azure-eastus2 region may experience license related errors](https://rewindex.com/company/elastic-cloud/incidents/c3f18qmyd9m5.md) | major | 2021-09-07 20:22 UTC | 2021-09-08 05:49 UTC | 9.4 h | resolved |
| [Deployments in gcp-us-west1 region may experience license related errors](https://rewindex.com/company/elastic-cloud/incidents/gdgc43wt09gs.md) | major | 2021-09-08 08:26 UTC | 2021-09-08 13:24 UTC | 5.0 h | resolved |
| [Invoice downloads not working](https://rewindex.com/company/elastic-cloud/incidents/8l4mssfg6w5g.md) | minor | 2021-09-13 14:55 UTC | 2021-09-13 21:14 UTC | 6.3 h | resolved |
| [Issues creating Azure Private Link connections for ESS Azure regions](https://rewindex.com/company/elastic-cloud/incidents/n6zr6g5prcm4.md) | none | 2021-09-16 17:16 UTC | 2021-10-05 11:39 UTC | 19 d | resolved |
| [Cloud Console Latency](https://rewindex.com/company/elastic-cloud/incidents/vwhqf26dbnkn.md) | none | 2021-09-23 17:57 UTC | 2021-09-23 17:57 UTC | 0 min | resolved |
| [Newly created deployment is not showing in the cloud console](https://rewindex.com/company/elastic-cloud/incidents/gz1jjsqnhb0m.md) | major | 2021-09-24 06:00 UTC | 2021-09-24 08:45 UTC | 2.8 h | resolved |
| [Deployment state changes not reflected in user console](https://rewindex.com/company/elastic-cloud/incidents/s36v1h3z1g8p.md) | major | 2021-09-28 20:13 UTC | 2021-09-28 23:10 UTC | 3.0 h | resolved |
| [Azure Marketplace Signup Issues](https://rewindex.com/company/elastic-cloud/incidents/3t2f48mgmj2x.md) | major | 2021-09-29 19:18 UTC | 2021-10-13 02:08 UTC | 13 d | resolved |
| [Delayed metrics in Azure Singapore (azure-southeastasia)](https://rewindex.com/company/elastic-cloud/incidents/33k1ztgrdrnd.md) | minor | 2021-09-29 21:05 UTC | 2021-09-29 21:37 UTC | 32 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Cloud Console Maintenance](https://rewindex.com/company/elastic-cloud/incidents/p8cy7rcx2k7n.md) | maintenance | 2021-09-22 21:00 UTC | 2021-09-22 22:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Coordination layer maintenance in Azure Iowa (azure-centralus)](https://rewindex.com/company/elastic-cloud/incidents/b4mg3fqrd4yv.md) | maintenance | 2021-09-30 12:00 UTC | 2021-09-30 14:00 UTC | 2.0 h | resolved |

## Cite this

Elastic Cloud posted 9 status incidents in September 2021 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2021/09
- Citation: Elastic Cloud, “Elastic Cloud in September 2021” (2021-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2021/09 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in September 2021 (2021-09-01)](https://rewindex.com/company/elastic-cloud/2021/09)`


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Canonical: https://rewindex.com/company/elastic-cloud/2021/09 · Markdown: https://rewindex.com/company/elastic-cloud/2021/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:33:59.901Z