# Elastic Cloud in May 2021: incidents, uptime and changes

> Elastic Cloud in May 2021: 6 incidents on its status page (3 major or critical), 99.39% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2021/05
Last updated: 2021-06-01T01:01:00Z

- Incidents posted: 6 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 1, major 2, none 3
- Uptime (vendor-reported): 99.39% free of major/critical incidents, 99.39% free of any incident; outage time 4 h 31 min, incident time 4 h 31 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2021](https://rewindex.com/company/elastic-cloud/2021/04.md) · Next: [June 2021](https://rewindex.com/company/elastic-cloud/2021/06.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [cloud.elastic.co may be experiencing issues](https://rewindex.com/company/elastic-cloud/incidents/cghlsk4c1tfh.md) | critical | 2021-05-04 15:35 UTC | 2021-05-04 16:17 UTC | 42 min | resolved |
| [Azure Virginia connectivity issues](https://rewindex.com/company/elastic-cloud/incidents/s1wlw33nlqqz.md) | major | 2021-05-12 17:52 UTC | 2021-05-12 20:06 UTC | 2.2 h | resolved |
| [Coordination layer issues in AWS N. Virginia (us-east-1)](https://rewindex.com/company/elastic-cloud/incidents/y4jghhwbvrrk.md) | major | 2021-05-27 03:21 UTC | 2021-05-27 04:56 UTC | 1.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [cloud.elastic.co may be experiencing issues](https://rewindex.com/company/elastic-cloud/incidents/cghlsk4c1tfh.md) | critical | 2021-05-04 15:35 UTC | 2021-05-04 16:17 UTC | 42 min | resolved |
| [Azure Virginia connectivity issues](https://rewindex.com/company/elastic-cloud/incidents/s1wlw33nlqqz.md) | major | 2021-05-12 17:52 UTC | 2021-05-12 20:06 UTC | 2.2 h | resolved |
| [Azure environment - intermittent DNS problems](https://rewindex.com/company/elastic-cloud/incidents/t87fjmbw0lqp.md) | none | 2021-05-20 07:59 UTC | 2021-05-20 10:12 UTC | 2.2 h | resolved |
| [Azure Intermittent DNS problem](https://rewindex.com/company/elastic-cloud/incidents/88hyw1kdftwb.md) | none | 2021-05-20 16:21 UTC | 2021-05-20 18:11 UTC | 1.8 h | resolved |
| [Account usage data not available for preview in user console](https://rewindex.com/company/elastic-cloud/incidents/t43t827l2q8l.md) | none | 2021-05-25 01:01 UTC | 2021-06-11 03:01 UTC | 17 d | resolved |
| [Coordination layer issues in AWS N. Virginia (us-east-1)](https://rewindex.com/company/elastic-cloud/incidents/y4jghhwbvrrk.md) | major | 2021-05-27 03:21 UTC | 2021-05-27 04:56 UTC | 1.6 h | resolved |

## Cite this

Elastic Cloud posted 6 status incidents in May 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2021/05
- Citation: Elastic Cloud, “Elastic Cloud in May 2021” (2021-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2021/05 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in May 2021 (2021-05-01)](https://rewindex.com/company/elastic-cloud/2021/05)`


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Canonical: https://rewindex.com/company/elastic-cloud/2021/05 · Markdown: https://rewindex.com/company/elastic-cloud/2021/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:01:15.429Z