# Elastic Cloud in April 2021: incidents, uptime and changes

> Elastic Cloud in April 2021: 19 incidents on its status page (10 major or critical), 90.96% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2021/04
Last updated: 2021-05-01T00:00:00Z

- Incidents posted: 19 (major/critical: 10) · Maintenance: 4
- By vendor impact label: critical 1, major 9, minor 7, none 2
- Uptime (vendor-reported): 90.96% free of major/critical incidents, 78.87% free of any incident; outage time 2.7 days, incident time 6.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2021](https://rewindex.com/company/elastic-cloud/2021/03.md) · Next: [May 2021](https://rewindex.com/company/elastic-cloud/2021/05.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unable to create clusters in azure-eastus](https://rewindex.com/company/elastic-cloud/incidents/8t9mzdt4mtjz.md) | critical | 2021-04-14 22:14 UTC | 2021-04-15 03:15 UTC | 5.0 h | resolved |
| [Azure West US2 deployment orchestration issues](https://rewindex.com/company/elastic-cloud/incidents/cbypyjxsb51x.md) | major | 2021-04-01 14:09 UTC | 2021-04-01 15:52 UTC | 1.7 h | resolved |
| [Azure Instability](https://rewindex.com/company/elastic-cloud/incidents/l7hstkjkbrl8.md) | major | 2021-04-01 21:47 UTC | 2021-04-02 00:34 UTC | 2.8 h | resolved |
| [Deployment creation currently impaired](https://rewindex.com/company/elastic-cloud/incidents/b1qk8ydcbn0l.md) | major | 2021-04-02 16:16 UTC | 2021-04-02 17:40 UTC | 1.4 h | resolved |
| [Azure East US2 deployment issues](https://rewindex.com/company/elastic-cloud/incidents/532jq0y6cpcc.md) | major | 2021-04-04 01:14 UTC | 2021-04-04 05:41 UTC | 4.5 h | resolved |
| [Issues with deployments in gcp-asia-northeast1-b](https://rewindex.com/company/elastic-cloud/incidents/4x1n2x0m9sb6.md) | major | 2021-04-05 11:51 UTC | 2021-04-05 18:39 UTC | 6.8 h | resolved |
| [Issues with deployments in gcp-us-east-1b](https://rewindex.com/company/elastic-cloud/incidents/7h417hffwb6v.md) | major | 2021-04-06 01:53 UTC | 2021-04-06 03:49 UTC | 1.9 h | resolved |
| [Deployment logging delayed in AWS Ohio(us-east-2)](https://rewindex.com/company/elastic-cloud/incidents/d751qrj33p7k.md) | major | 2021-04-06 02:06 UTC | 2021-04-06 06:25 UTC | 4.3 h | resolved |
| [Stability issues in Azure West US2](https://rewindex.com/company/elastic-cloud/incidents/ywy2f5kyp570.md) | major | 2021-04-08 14:16 UTC | 2021-04-09 10:23 UTC | 20 h | resolved |
| [Deployment creation and update may fail](https://rewindex.com/company/elastic-cloud/incidents/rv18c7bft047.md) | major | 2021-04-28 11:51 UTC | 2021-04-29 06:06 UTC | 18 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Azure West US2 deployment orchestration issues](https://rewindex.com/company/elastic-cloud/incidents/cbypyjxsb51x.md) | major | 2021-04-01 14:09 UTC | 2021-04-01 15:52 UTC | 1.7 h | resolved |
| [Azure Instability](https://rewindex.com/company/elastic-cloud/incidents/l7hstkjkbrl8.md) | major | 2021-04-01 21:47 UTC | 2021-04-02 00:34 UTC | 2.8 h | resolved |
| [Deployment creation currently impaired](https://rewindex.com/company/elastic-cloud/incidents/b1qk8ydcbn0l.md) | major | 2021-04-02 16:16 UTC | 2021-04-02 17:40 UTC | 1.4 h | resolved |
| [Deployment creation impacted globally, deployment modification impacted in AWS eu-west-1](https://rewindex.com/company/elastic-cloud/incidents/9ggfysxw4f60.md) | minor | 2021-04-02 20:00 UTC | 2021-04-05 16:43 UTC | 3 d | resolved |
| [Azure East US2 deployment issues](https://rewindex.com/company/elastic-cloud/incidents/532jq0y6cpcc.md) | major | 2021-04-04 01:14 UTC | 2021-04-04 05:41 UTC | 4.5 h | resolved |
| [Unable to provide new capacity in GCP regions](https://rewindex.com/company/elastic-cloud/incidents/zdzykht5zn46.md) | minor | 2021-04-05 09:15 UTC | 2021-04-05 13:12 UTC | 4.0 h | resolved |
| [Issues with deployments in gcp-asia-northeast1-b](https://rewindex.com/company/elastic-cloud/incidents/4x1n2x0m9sb6.md) | major | 2021-04-05 11:51 UTC | 2021-04-05 18:39 UTC | 6.8 h | resolved |
| [Issues with deployments in gcp-us-east-1b](https://rewindex.com/company/elastic-cloud/incidents/7h417hffwb6v.md) | major | 2021-04-06 01:53 UTC | 2021-04-06 03:49 UTC | 1.9 h | resolved |
| [Deployment logging delayed in AWS Ohio(us-east-2)](https://rewindex.com/company/elastic-cloud/incidents/d751qrj33p7k.md) | major | 2021-04-06 02:06 UTC | 2021-04-06 06:25 UTC | 4.3 h | resolved |
| [Azure West US2 coordination layer instability](https://rewindex.com/company/elastic-cloud/incidents/pwgzwdf0bs63.md) | minor | 2021-04-06 22:31 UTC | 2021-04-07 00:25 UTC | 1.9 h | resolved |
| [Website dynamic pricing page crashing when selecting Azure](https://rewindex.com/company/elastic-cloud/incidents/2l84gt97g2y4.md) | none | 2021-04-07 21:20 UTC | 2021-04-07 21:32 UTC | 12 min | resolved |
| [Stability issues in Azure West US2](https://rewindex.com/company/elastic-cloud/incidents/ywy2f5kyp570.md) | major | 2021-04-08 14:16 UTC | 2021-04-09 10:23 UTC | 20 h | resolved |
| [Search Sessions feature in Kibana 7.12.0 causes potential performance degradation](https://rewindex.com/company/elastic-cloud/incidents/htnjf8ghfdfm.md) | none | 2021-04-08 16:19 UTC | 2021-04-09 03:20 UTC | 11 h | resolved |
| [Potential impact when creating new general purpose deployments](https://rewindex.com/company/elastic-cloud/incidents/ljmf5tw98n0v.md) | minor | 2021-04-14 13:34 UTC | 2021-04-14 15:27 UTC | 1.9 h | resolved |
| [Unable to create clusters in azure-eastus](https://rewindex.com/company/elastic-cloud/incidents/8t9mzdt4mtjz.md) | critical | 2021-04-14 22:14 UTC | 2021-04-15 03:15 UTC | 5.0 h | resolved |
| [Deployment nodes reporting unhealthy](https://rewindex.com/company/elastic-cloud/incidents/tvszsmg7k1kt.md) | minor | 2021-04-15 18:08 UTC | 2021-04-16 10:19 UTC | 16 h | resolved |
| [Unable to create observability deployments in some Azure regions](https://rewindex.com/company/elastic-cloud/incidents/c0fw8pk1q190.md) | minor | 2021-04-20 21:15 UTC | 2021-04-20 22:01 UTC | 46 min | resolved |
| [Errors in deployment summary panel while editing deployments](https://rewindex.com/company/elastic-cloud/incidents/ndcwswsyjvwh.md) | minor | 2021-04-22 21:57 UTC | 2021-04-23 04:53 UTC | 6.9 h | resolved |
| [Deployment creation and update may fail](https://rewindex.com/company/elastic-cloud/incidents/rv18c7bft047.md) | major | 2021-04-28 11:51 UTC | 2021-04-29 06:06 UTC | 18 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Coordination layer maintenance in Azure London (azure-uksouth)](https://rewindex.com/company/elastic-cloud/incidents/0qmwklms90vp.md) | maintenance | 2021-04-08 00:03 UTC | 2021-04-08 01:37 UTC | 1.6 h | resolved |
| [\[Scheduled\] Coordination layer maintenance in Azure Tokyo (azure-japaneast)](https://rewindex.com/company/elastic-cloud/incidents/xssvx8vcblll.md) | maintenance | 2021-04-08 03:00 UTC | 2021-04-08 04:25 UTC | 1.4 h | resolved |
| [\[Scheduled\] Coordination layer maintenance in Azure Virginia (azure-eastus)](https://rewindex.com/company/elastic-cloud/incidents/dwly29z1qlxz.md) | maintenance | 2021-04-12 00:00 UTC | 2021-04-12 01:44 UTC | 1.7 h | resolved |
| [\[Scheduled\] Coordination layer maintenance in Azure Iowa (azure-centralus)](https://rewindex.com/company/elastic-cloud/incidents/lcsnlbj2wn20.md) | maintenance | 2021-04-22 03:00 UTC | 2021-04-22 04:46 UTC | 1.8 h | resolved |

## Cite this

Elastic Cloud posted 19 status incidents in April 2021 (10 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2021/04
- Citation: Elastic Cloud, “Elastic Cloud in April 2021” (2021-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2021/04 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in April 2021 (2021-04-01)](https://rewindex.com/company/elastic-cloud/2021/04)`


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Canonical: https://rewindex.com/company/elastic-cloud/2021/04 · Markdown: https://rewindex.com/company/elastic-cloud/2021/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:54:02.412Z