# Elastic Cloud in November 2020: incidents, uptime and changes

> Elastic Cloud in November 2020: 7 incidents on its status page (3 major or critical), 99.51% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2020/11
Last updated: 2020-12-01T00:00:00Z

- Incidents posted: 7 (major/critical: 3) · Maintenance: 2
- By vendor impact label: critical 1, major 2, none 4
- Uptime (vendor-reported): 99.51% free of major/critical incidents, 99.51% free of any incident; outage time 3 h 30 min, incident time 3 h 30 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2020](https://rewindex.com/company/elastic-cloud/2020/10.md) · Next: [December 2020](https://rewindex.com/company/elastic-cloud/2020/12.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Deployments unavailable in AWS N. California (us-west-1)](https://rewindex.com/company/elastic-cloud/incidents/19rncz4kfgbj.md) | critical | 2020-11-16 23:22 UTC | 2020-11-17 01:03 UTC | 1.7 h | resolved |
| [New Cloud sign ups are not working](https://rewindex.com/company/elastic-cloud/incidents/my8jysrjr7ls.md) | major | 2020-11-16 07:17 UTC | 2020-11-16 08:17 UTC | 1.0 h | resolved |
| [AWS sa-east-1 degraded](https://rewindex.com/company/elastic-cloud/incidents/f8ytth2zc8b0.md) | major | 2020-11-20 01:20 UTC | 2020-11-20 02:09 UTC | 49 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Constrained deployment capacity in Azure Regions](https://rewindex.com/company/elastic-cloud/incidents/r8ryltrf2667.md) | none | 2020-11-11 02:52 UTC | 2020-11-11 03:59 UTC | 1.1 h | resolved |
| [New Cloud sign ups are not working](https://rewindex.com/company/elastic-cloud/incidents/my8jysrjr7ls.md) | major | 2020-11-16 07:17 UTC | 2020-11-16 08:17 UTC | 1.0 h | resolved |
| [Deployments unavailable in AWS N. California (us-west-1)](https://rewindex.com/company/elastic-cloud/incidents/19rncz4kfgbj.md) | critical | 2020-11-16 23:22 UTC | 2020-11-17 01:03 UTC | 1.7 h | resolved |
| [Deployments may be experiencing connectivity issues](https://rewindex.com/company/elastic-cloud/incidents/cbhc83ptbv27.md) | none | 2020-11-17 21:45 UTC | 2020-11-18 07:25 UTC | 9.7 h | resolved |
| [AWS sa-east-1 degraded](https://rewindex.com/company/elastic-cloud/incidents/f8ytth2zc8b0.md) | major | 2020-11-20 01:20 UTC | 2020-11-20 02:09 UTC | 49 min | resolved |
| [Delayed logs in AWS us-east-1](https://rewindex.com/company/elastic-cloud/incidents/rv1dvp6nh417.md) | none | 2020-11-26 12:45 UTC | 2020-11-26 13:35 UTC | 50 min | resolved |
| [Delayed Elasticsearch monitoring data (logs) in AWS us-east-1](https://rewindex.com/company/elastic-cloud/incidents/38xmvnncxsgp.md) | none | 2020-11-27 04:39 UTC | 2020-11-27 08:21 UTC | 3.7 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Final notice: Removing support for TLS 1.1, TLS 1.0 on Nov 10, 2020](https://rewindex.com/company/elastic-cloud/incidents/hjf4t7x75knk.md) | maintenance | 2020-11-10 08:00 UTC | 2020-11-10 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Emergency Database Maintenance](https://rewindex.com/company/elastic-cloud/incidents/22kwxbmqlqmn.md) | maintenance | 2020-11-18 02:01 UTC | 2020-11-18 03:00 UTC | 59 min | resolved |

## Cite this

Elastic Cloud posted 7 status incidents in November 2020 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2020/11
- Citation: Elastic Cloud, “Elastic Cloud in November 2020” (2020-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2020/11 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in November 2020 (2020-11-01)](https://rewindex.com/company/elastic-cloud/2020/11)`


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Canonical: https://rewindex.com/company/elastic-cloud/2020/11 · Markdown: https://rewindex.com/company/elastic-cloud/2020/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:30:24.928Z