# Elastic Cloud in September 2020: incidents, uptime and changes

> Elastic Cloud in September 2020: 4 incidents on its status page (2 major or critical), 98.26% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2020/09
Last updated: 2020-10-01T00:00:00Z

- Incidents posted: 4 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 2
- Uptime (vendor-reported): 98.26% free of major/critical incidents, 76.78% free of any incident; outage time 12 h 31 min, incident time 7.0 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2020](https://rewindex.com/company/elastic-cloud/2020/08.md) · Next: [October 2020](https://rewindex.com/company/elastic-cloud/2020/10.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Azure uksouth-2 unavailable](https://rewindex.com/company/elastic-cloud/incidents/rtcvck23l8lq.md) | major | 2020-09-14 14:28 UTC | 2020-09-15 02:58 UTC | 13 h | resolved |
| [Proxy layer unavailable in AWS eu-west-3](https://rewindex.com/company/elastic-cloud/incidents/1n7p3ybbns7z.md) | major | 2020-09-14 20:17 UTC | 2020-09-15 02:59 UTC | 6.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Cluster monitoring disabled during deployment changes](https://rewindex.com/company/elastic-cloud/incidents/hl53ksjq89p4.md) | minor | 2020-09-09 06:45 UTC | 2020-09-16 05:30 UTC | 7 d | resolved |
| [Azure uksouth-2 unavailable](https://rewindex.com/company/elastic-cloud/incidents/rtcvck23l8lq.md) | major | 2020-09-14 14:28 UTC | 2020-09-15 02:58 UTC | 13 h | resolved |
| [Proxy layer unavailable in AWS eu-west-3](https://rewindex.com/company/elastic-cloud/incidents/1n7p3ybbns7z.md) | major | 2020-09-14 20:17 UTC | 2020-09-15 02:59 UTC | 6.7 h | resolved |
| [Unable to create some deployment types](https://rewindex.com/company/elastic-cloud/incidents/s1sqb1w1kncw.md) | minor | 2020-09-16 04:45 UTC | 2020-09-16 05:53 UTC | 1.1 h | resolved |

## Cite this

Elastic Cloud posted 4 status incidents in September 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2020/09
- Citation: Elastic Cloud, “Elastic Cloud in September 2020” (2020-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2020/09 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in September 2020 (2020-09-01)](https://rewindex.com/company/elastic-cloud/2020/09)`


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Canonical: https://rewindex.com/company/elastic-cloud/2020/09 · Markdown: https://rewindex.com/company/elastic-cloud/2020/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:14:08.557Z