# Elastic Cloud in July 2020: incidents, uptime and changes

> Elastic Cloud in July 2020: 6 incidents on its status page (2 major or critical), 99.86% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2020/07
Last updated: 2020-08-01T00:00:00Z

- Incidents posted: 6 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 1, none 3
- Uptime (vendor-reported): 99.86% free of major/critical incidents, 99.65% free of any incident; outage time 1 h 2 min, incident time 2 h 33 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2020](https://rewindex.com/company/elastic-cloud/2020/06.md) · Next: [August 2020](https://rewindex.com/company/elastic-cloud/2020/08.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Connectivity issues in AWS N. California (us-west-1)](https://rewindex.com/company/elastic-cloud/incidents/t01qwq725qtc.md) | critical | 2020-07-29 03:09 UTC | 2020-07-29 03:29 UTC | 20 min | resolved |
| [Unable to create two zone deployments in AWS N. California (us-west-1).](https://rewindex.com/company/elastic-cloud/incidents/rhtxfw7q27x3.md) | major | 2020-07-13 17:40 UTC | 2020-07-13 18:22 UTC | 42 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delayed logging in AWS us-east-1](https://rewindex.com/company/elastic-cloud/incidents/n75dlfn5znlk.md) | none | 2020-07-02 02:49 UTC | 2020-07-02 04:23 UTC | 1.6 h | resolved |
| [Unable to create two zone deployments in AWS N. California (us-west-1).](https://rewindex.com/company/elastic-cloud/incidents/rhtxfw7q27x3.md) | major | 2020-07-13 17:40 UTC | 2020-07-13 18:22 UTC | 42 min | resolved |
| [Some Deployment Performance Metrics Are Unavailable](https://rewindex.com/company/elastic-cloud/incidents/nzx7694f5t7k.md) | none | 2020-07-22 15:47 UTC | 2020-07-22 20:57 UTC | 5.2 h | resolved |
| [Unable to subscribe AWS Marketplace Elasticsearch Service](https://rewindex.com/company/elastic-cloud/incidents/pmbd3nw8vm5g.md) | none | 2020-07-23 01:38 UTC | 2020-07-23 04:31 UTC | 2.9 h | resolved |
| [Increased DNS resolution latency in us-east-1](https://rewindex.com/company/elastic-cloud/incidents/t1f98sngm0ys.md) | minor | 2020-07-28 10:50 UTC | 2020-07-28 12:21 UTC | 1.5 h | resolved |
| [Connectivity issues in AWS N. California (us-west-1)](https://rewindex.com/company/elastic-cloud/incidents/t01qwq725qtc.md) | critical | 2020-07-29 03:09 UTC | 2020-07-29 03:29 UTC | 20 min | resolved |

## Cite this

Elastic Cloud posted 6 status incidents in July 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2020/07
- Citation: Elastic Cloud, “Elastic Cloud in July 2020” (2020-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2020/07 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in July 2020 (2020-07-01)](https://rewindex.com/company/elastic-cloud/2020/07)`


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Canonical: https://rewindex.com/company/elastic-cloud/2020/07 · Markdown: https://rewindex.com/company/elastic-cloud/2020/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:14:12.955Z