# Elastic Cloud in February 2020: incidents, uptime and changes

> Elastic Cloud in February 2020: 5 incidents on its status page (2 major or critical), 99.14% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2020/02
Last updated: 2020-03-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 2
- By vendor impact label: critical 2, minor 2, none 1
- Uptime (vendor-reported): 99.14% free of major/critical incidents, 99.05% free of any incident; outage time 5 h 55 min, incident time 6 h 33 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2020](https://rewindex.com/company/elastic-cloud/2020/01.md) · Next: [March 2020](https://rewindex.com/company/elastic-cloud/2020/03.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues creation of new deployments and accessing Cloud Console](https://rewindex.com/company/elastic-cloud/incidents/rj4599gf7wjx.md) | critical | 2020-02-19 13:22 UTC | 2020-02-19 15:14 UTC | 1.9 h | resolved |
| [APM connectivity issues GCP Oregon and Frankfurt regions](https://rewindex.com/company/elastic-cloud/incidents/030mhq89xb81.md) | critical | 2020-02-24 14:11 UTC | 2020-02-24 18:14 UTC | 4.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Increased latency in Cloud user console](https://rewindex.com/company/elastic-cloud/incidents/g3vzxzfjb46h.md) | none | 2020-02-03 21:44 UTC | 2020-02-03 22:25 UTC | 41 min | resolved |
| [Coordination Layer Maintenance in GCP N. Virginia Region](https://rewindex.com/company/elastic-cloud/incidents/597k598k9r2g.md) | minor | 2020-02-14 19:26 UTC | 2020-02-14 20:04 UTC | 38 min | resolved |
| [Network configuration issues for deployment nodes in AWS.](https://rewindex.com/company/elastic-cloud/incidents/k1lmvfzffxtd.md) | minor | 2020-02-18 17:31 UTC | 2020-02-18 17:31 UTC | 0 min | resolved |
| [Issues creation of new deployments and accessing Cloud Console](https://rewindex.com/company/elastic-cloud/incidents/rj4599gf7wjx.md) | critical | 2020-02-19 13:22 UTC | 2020-02-19 15:14 UTC | 1.9 h | resolved |
| [APM connectivity issues GCP Oregon and Frankfurt regions](https://rewindex.com/company/elastic-cloud/incidents/030mhq89xb81.md) | critical | 2020-02-24 14:11 UTC | 2020-02-24 18:14 UTC | 4.0 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] User Console Maintenance](https://rewindex.com/company/elastic-cloud/incidents/c4dmfjwybkcn.md) | maintenance | 2020-02-09 04:00 UTC | 2020-02-09 05:59 UTC | 2.0 h | resolved |
| [\[Scheduled\] Zookeeper Mitigation Maintenance -- AWS Singapore (ap-southeast-1)](https://rewindex.com/company/elastic-cloud/incidents/n64m5tg1p9cs.md) | maintenance | 2020-02-11 18:00 UTC | 2020-02-11 19:00 UTC | 1.0 h | resolved |

## Cite this

Elastic Cloud posted 5 status incidents in February 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2020/02
- Citation: Elastic Cloud, “Elastic Cloud in February 2020” (2020-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2020/02 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in February 2020 (2020-02-01)](https://rewindex.com/company/elastic-cloud/2020/02)`


---
Canonical: https://rewindex.com/company/elastic-cloud/2020/02 · Markdown: https://rewindex.com/company/elastic-cloud/2020/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:34:15.145Z