# Elastic Cloud in October 2019: incidents, uptime and changes

> Elastic Cloud in October 2019: 5 incidents on its status page (2 major or critical), 99.33% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2019/10
Last updated: 2019-11-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 1
- By vendor impact label: critical 2, minor 3
- Uptime (vendor-reported): 99.33% free of major/critical incidents, 97.86% free of any incident; outage time 4 h 56 min, incident time 15 h 54 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2019](https://rewindex.com/company/elastic-cloud/2019/09.md) · Next: [November 2019](https://rewindex.com/company/elastic-cloud/2019/11.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues creating new deployments and displaying pricing page](https://rewindex.com/company/elastic-cloud/incidents/zrnttzjfqlrd.md) | critical | 2019-10-21 12:41 UTC | 2019-10-21 16:14 UTC | 3.5 h | resolved |
| [Unable to create new deployments within AWS Ireland](https://rewindex.com/company/elastic-cloud/incidents/y4cly9lsxmp8.md) | critical | 2019-10-24 00:02 UTC | 2019-10-24 01:25 UTC | 1.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unable to create 7.4 Kibana deployments in Azure](https://rewindex.com/company/elastic-cloud/incidents/jblvj0k8cxth.md) | minor | 2019-10-03 19:54 UTC | 2019-10-04 00:27 UTC | 4.5 h | resolved |
| [Unable to create Kibana deployments in aws-eu-west-2 London](https://rewindex.com/company/elastic-cloud/incidents/7h3jnb1t43pd.md) | minor | 2019-10-16 01:37 UTC | 2019-10-16 07:04 UTC | 5.5 h | resolved |
| [Issues creating new deployments and displaying pricing page](https://rewindex.com/company/elastic-cloud/incidents/zrnttzjfqlrd.md) | critical | 2019-10-21 12:41 UTC | 2019-10-21 16:14 UTC | 3.5 h | resolved |
| [Delayed, or not delivered, mail to some recipients](https://rewindex.com/company/elastic-cloud/incidents/dvp6dkc97kwj.md) | minor | 2019-10-23 14:49 UTC | 2019-10-23 15:47 UTC | 58 min | resolved |
| [Unable to create new deployments within AWS Ireland](https://rewindex.com/company/elastic-cloud/incidents/y4cly9lsxmp8.md) | critical | 2019-10-24 00:02 UTC | 2019-10-24 01:25 UTC | 1.4 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] AWS us-east-1 Zookeeper replacement](https://rewindex.com/company/elastic-cloud/incidents/bj4x1x9kpc13.md) | maintenance | 2019-10-21 04:00 UTC | 2019-10-21 04:52 UTC | 52 min | resolved |

## Cite this

Elastic Cloud posted 5 status incidents in October 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2019/10
- Citation: Elastic Cloud, “Elastic Cloud in October 2019” (2019-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2019/10 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in October 2019 (2019-10-01)](https://rewindex.com/company/elastic-cloud/2019/10)`


---
Canonical: https://rewindex.com/company/elastic-cloud/2019/10 · Markdown: https://rewindex.com/company/elastic-cloud/2019/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:52:50.690Z