# Elastic Cloud in August 2019: incidents, uptime and changes

> Elastic Cloud in August 2019: 4 incidents on its status page (1 major or critical), 98.83% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2019/08
Last updated: 2019-09-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 2
- By vendor impact label: major 1, minor 1, none 2
- Uptime (vendor-reported): 98.83% free of major/critical incidents, 98.34% free of any incident; outage time 8 h 38 min, incident time 12 h 21 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2019](https://rewindex.com/company/elastic-cloud/2019/07.md) · Next: [September 2019](https://rewindex.com/company/elastic-cloud/2019/09.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [AWS Network connectivity issues within ap-northeast-1](https://rewindex.com/company/elastic-cloud/incidents/jjh88wgg9kmd.md) | major | 2019-08-23 05:04 UTC | 2019-08-23 13:42 UTC | 8.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delays in logs ingestion in GCP us-central-1](https://rewindex.com/company/elastic-cloud/incidents/3lfcdjn42cxy.md) | none | 2019-08-06 09:54 UTC | 2019-08-06 16:26 UTC | 6.5 h | resolved |
| [Metrics Ingestion Delays in All Regions](https://rewindex.com/company/elastic-cloud/incidents/2bvc3chs6ccb.md) | none | 2019-08-08 18:05 UTC | 2019-08-08 22:38 UTC | 4.5 h | resolved |
| [AWS Network connectivity issues within ap-northeast-1](https://rewindex.com/company/elastic-cloud/incidents/jjh88wgg9kmd.md) | major | 2019-08-23 05:04 UTC | 2019-08-23 13:42 UTC | 8.6 h | resolved |
| [AWS us-east-1 EBS outage](https://rewindex.com/company/elastic-cloud/incidents/ss9l1m60x6bf.md) | minor | 2019-08-31 17:10 UTC | 2019-08-31 20:53 UTC | 3.7 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Zookeeper Mitigation Maintenance -- AWS Sao Paulo (sa-east-1)](https://rewindex.com/company/elastic-cloud/incidents/njk1b5k1h6vm.md) | maintenance | 2019-08-14 11:03 UTC | 2019-08-14 12:51 UTC | 1.8 h | resolved |
| [\[Scheduled\] Zookeeper Mitigation Maintenance - ap-southeast-1](https://rewindex.com/company/elastic-cloud/incidents/w28bv1tnhj4y.md) | maintenance | 2019-08-14 16:57 UTC | not resolved | ongoing | unknown |

## Cite this

Elastic Cloud posted 4 status incidents in August 2019 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2019/08
- Citation: Elastic Cloud, “Elastic Cloud in August 2019” (2019-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2019/08 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in August 2019 (2019-08-01)](https://rewindex.com/company/elastic-cloud/2019/08)`


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Canonical: https://rewindex.com/company/elastic-cloud/2019/08 · Markdown: https://rewindex.com/company/elastic-cloud/2019/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:12:40.680Z