# Elastic Cloud in July 2019: incidents, uptime and changes

> Elastic Cloud in July 2019: 3 incidents on its status page (2 major or critical), 99.03% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2019/07
Last updated: 2019-08-01T00:00:00Z

- Incidents posted: 3 (major/critical: 2) · Maintenance: 1
- By vendor impact label: critical 1, major 1, none 1
- Uptime (vendor-reported): 99.03% free of major/critical incidents, 99.03% free of any incident; outage time 7 h 9 min, incident time 7 h 9 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2019](https://rewindex.com/company/elastic-cloud/2019/06.md) · Next: [August 2019](https://rewindex.com/company/elastic-cloud/2019/08.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Regions ap-southeast-1 and ap-northeast-1 down due to DNS issues](https://rewindex.com/company/elastic-cloud/incidents/6phln7bkfzwk.md) | critical | 2019-07-12 15:40 UTC | 2019-07-12 16:18 UTC | 38 min | resolved |
| [Plan Changes May Block on "Waiting for the Index Curation Lock" Stage](https://rewindex.com/company/elastic-cloud/incidents/dq870t1cz98b.md) | major | 2019-07-09 21:43 UTC | 2019-07-10 04:14 UTC | 6.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [High load across multiple regions](https://rewindex.com/company/elastic-cloud/incidents/0k606zlxffys.md) | none | 2019-07-02 17:33 UTC | 2019-07-02 19:28 UTC | 1.9 h | resolved |
| [Plan Changes May Block on "Waiting for the Index Curation Lock" Stage](https://rewindex.com/company/elastic-cloud/incidents/dq870t1cz98b.md) | major | 2019-07-09 21:43 UTC | 2019-07-10 04:14 UTC | 6.5 h | resolved |
| [Regions ap-southeast-1 and ap-northeast-1 down due to DNS issues](https://rewindex.com/company/elastic-cloud/incidents/6phln7bkfzwk.md) | critical | 2019-07-12 15:40 UTC | 2019-07-12 16:18 UTC | 38 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Zookeeper Mitigation Maintenance - us-east-1](https://rewindex.com/company/elastic-cloud/incidents/kvs0vvms2yyz.md) | maintenance | 2019-07-08 03:25 UTC | 2019-07-08 04:07 UTC | 42 min | resolved |

## Cite this

Elastic Cloud posted 3 status incidents in July 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2019/07
- Citation: Elastic Cloud, “Elastic Cloud in July 2019” (2019-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2019/07 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in July 2019 (2019-07-01)](https://rewindex.com/company/elastic-cloud/2019/07)`


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Canonical: https://rewindex.com/company/elastic-cloud/2019/07 · Markdown: https://rewindex.com/company/elastic-cloud/2019/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:54:53.883Z