# Elastic Cloud in May 2019: incidents, uptime and changes

> Elastic Cloud in May 2019: 4 incidents on its status page (1 major or critical), 99.97% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2019/05
Last updated: 2019-06-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 1, none 2
- Uptime (vendor-reported): 99.97% free of major/critical incidents, 77.39% free of any incident; outage time 12 min, incident time 7.0 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2019](https://rewindex.com/company/elastic-cloud/2019/04.md) · Next: [June 2019](https://rewindex.com/company/elastic-cloud/2019/06.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Transport client connectivity problems](https://rewindex.com/company/elastic-cloud/incidents/15jjcttbq494.md) | major | 2019-05-09 13:02 UTC | 2019-05-09 13:14 UTC | 12 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Transport client connectivity problems](https://rewindex.com/company/elastic-cloud/incidents/15jjcttbq494.md) | major | 2019-05-09 13:02 UTC | 2019-05-09 13:14 UTC | 12 min | resolved |
| [Potential performance issues with hot-warm infrastructure in AWS](https://rewindex.com/company/elastic-cloud/incidents/fpxfl9x5llmk.md) | minor | 2019-05-20 15:48 UTC | 2019-05-30 15:53 UTC | 10 d | resolved |
| [Total customer request outage to AWS Frankfurt](https://rewindex.com/company/elastic-cloud/incidents/s7tsq1m53h98.md) | none | 2019-05-21 20:43 UTC | 2019-05-21 20:43 UTC | 0 min | resolved |
| [Cluster logs may be unavailable for us-east-1 deployments.](https://rewindex.com/company/elastic-cloud/incidents/32vbxxp8238v.md) | none | 2019-05-29 23:04 UTC | 2019-05-30 01:06 UTC | 2.0 h | resolved |

## Cite this

Elastic Cloud posted 4 status incidents in May 2019 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2019/05
- Citation: Elastic Cloud, “Elastic Cloud in May 2019” (2019-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2019/05 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in May 2019 (2019-05-01)](https://rewindex.com/company/elastic-cloud/2019/05)`


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Canonical: https://rewindex.com/company/elastic-cloud/2019/05 · Markdown: https://rewindex.com/company/elastic-cloud/2019/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:52:48.033Z