# Elastic Cloud in February 2019: incidents, uptime and changes

> Elastic Cloud in February 2019: 6 incidents on its status page (3 major or critical), 94.99% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2019/02
Last updated: 2019-03-01T00:00:00Z

- Incidents posted: 6 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 2, major 1, minor 1, none 2
- Uptime (vendor-reported): 94.99% free of major/critical incidents, 93.96% free of any incident; outage time 33 h 38 min, incident time 40 h 33 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2019](https://rewindex.com/company/elastic-cloud/2019/01.md) · Next: [March 2019](https://rewindex.com/company/elastic-cloud/2019/03.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Cluster connectivity issues in us-east-1](https://rewindex.com/company/elastic-cloud/incidents/7gr509wqbb2f.md) | critical | 2019-02-04 03:16 UTC | 2019-02-04 20:45 UTC | 17 h | resolved |
| [Cluster connectivity issues in us-west-2](https://rewindex.com/company/elastic-cloud/incidents/g3r3t42pcr8m.md) | critical | 2019-02-26 20:37 UTC | 2019-02-27 10:33 UTC | 14 h | resolved |
| [Customers cannot login to cloud.elastic.co](https://rewindex.com/company/elastic-cloud/incidents/90ykm5xbt1rs.md) | major | 2019-02-13 16:01 UTC | 2019-02-13 18:14 UTC | 2.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Cluster connectivity issues in us-east-1](https://rewindex.com/company/elastic-cloud/incidents/7gr509wqbb2f.md) | critical | 2019-02-04 03:16 UTC | 2019-02-04 20:45 UTC | 17 h | resolved |
| [Potential issues with outgoing email](https://rewindex.com/company/elastic-cloud/incidents/7480nxgym8xs.md) | none | 2019-02-12 10:04 UTC | 2019-02-12 13:16 UTC | 3.2 h | resolved |
| [Customers cannot login to cloud.elastic.co](https://rewindex.com/company/elastic-cloud/incidents/90ykm5xbt1rs.md) | major | 2019-02-13 16:01 UTC | 2019-02-13 18:14 UTC | 2.2 h | resolved |
| [Email deliverability issues.](https://rewindex.com/company/elastic-cloud/incidents/xt0b71bp8nlb.md) | none | 2019-02-14 16:58 UTC | 2019-02-14 18:53 UTC | 1.9 h | resolved |
| [Adding custom bundles and plugins may fail](https://rewindex.com/company/elastic-cloud/incidents/8ct9y9drbtt4.md) | minor | 2019-02-15 16:27 UTC | 2019-02-15 23:22 UTC | 6.9 h | resolved |
| [Cluster connectivity issues in us-west-2](https://rewindex.com/company/elastic-cloud/incidents/g3r3t42pcr8m.md) | critical | 2019-02-26 20:37 UTC | 2019-02-27 10:33 UTC | 14 h | resolved |

## Cite this

Elastic Cloud posted 6 status incidents in February 2019 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2019/02
- Citation: Elastic Cloud, “Elastic Cloud in February 2019” (2019-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2019/02 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in February 2019 (2019-02-01)](https://rewindex.com/company/elastic-cloud/2019/02)`


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Canonical: https://rewindex.com/company/elastic-cloud/2019/02 · Markdown: https://rewindex.com/company/elastic-cloud/2019/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:04:13.758Z