# Elastic Cloud in October 2018: incidents, uptime and changes

> Elastic Cloud in October 2018: 5 incidents on its status page (1 major or critical), 99.13% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2018/10
Last updated: 2018-11-01T00:00:00Z

- Incidents posted: 5 (major/critical: 1) · Maintenance: 2
- By vendor impact label: major 1, minor 2, none 2
- Uptime (vendor-reported): 99.13% free of major/critical incidents, 97.64% free of any incident; outage time 6 h 24 min, incident time 17 h 31 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2018](https://rewindex.com/company/elastic-cloud/2018/09.md) · Next: [November 2018](https://rewindex.com/company/elastic-cloud/2018/11.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Investigating delayed scheduled snapshots on some deployments](https://rewindex.com/company/elastic-cloud/incidents/mkdzlq7ltcxp.md) | major | 2018-10-25 22:03 UTC | 2018-10-26 04:27 UTC | 6.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Customers may see errors viewing some deployments in cloud.elastic.co](https://rewindex.com/company/elastic-cloud/incidents/tjg8tc25lsnw.md) | minor | 2018-10-17 11:13 UTC | 2018-10-17 18:39 UTC | 7.4 h | resolved |
| [Trial account signup flow may be impacted](https://rewindex.com/company/elastic-cloud/incidents/528g35t4fwy7.md) | none | 2018-10-17 16:56 UTC | 2018-10-17 17:13 UTC | 17 min | resolved |
| [Investigating some instability post-code release](https://rewindex.com/company/elastic-cloud/incidents/v7b437845wf0.md) | minor | 2018-10-22 14:23 UTC | 2018-10-22 18:04 UTC | 3.7 h | resolved |
| [Investigating delayed scheduled snapshots on some deployments](https://rewindex.com/company/elastic-cloud/incidents/mkdzlq7ltcxp.md) | major | 2018-10-25 22:03 UTC | 2018-10-26 04:27 UTC | 6.4 h | resolved |
| [Issue with retired proxy layer in europe-west1](https://rewindex.com/company/elastic-cloud/incidents/r88cwj26mb04.md) | none | 2018-10-31 13:33 UTC | 2018-10-31 16:11 UTC | 2.6 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Monitoring Infrastructure Update Maintenance](https://rewindex.com/company/elastic-cloud/incidents/msyn95k97ttm.md) | maintenance | 2018-10-02 05:00 UTC | 2018-10-02 08:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] User Console & API Maintenance](https://rewindex.com/company/elastic-cloud/incidents/qvcw00gc4gmn.md) | maintenance | 2018-10-17 04:00 UTC | 2018-10-17 05:00 UTC | 1.0 h | resolved |

## Cite this

Elastic Cloud posted 5 status incidents in October 2018 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2018/10
- Citation: Elastic Cloud, “Elastic Cloud in October 2018” (2018-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2018/10 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in October 2018 (2018-10-01)](https://rewindex.com/company/elastic-cloud/2018/10)`


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Canonical: https://rewindex.com/company/elastic-cloud/2018/10 · Markdown: https://rewindex.com/company/elastic-cloud/2018/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:50:23.768Z