# Elastic Cloud in July 2018: incidents, uptime and changes

> Elastic Cloud in July 2018: 12 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2018/07
Last updated: 2018-08-01T00:00:00Z

- Incidents posted: 12 (major/critical: 0) · Maintenance: 2
- By vendor impact label: minor 6, none 6
- Uptime (vendor-reported): 100% free of major/critical incidents, 94.87% free of any incident; outage time 0 min, incident time 38 h 9 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2018](https://rewindex.com/company/elastic-cloud/2018/06.md) · Next: [August 2018](https://rewindex.com/company/elastic-cloud/2018/08.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| ["Intermitent API failures due to unsuccessful code release"](https://rewindex.com/company/elastic-cloud/incidents/bcpsxpbj9bpn.md) | none | 2018-07-05 11:28 UTC | 2018-07-05 12:47 UTC | 1.3 h | resolved |
| [Transient connectivity errors in AWS eu-central-1 region](https://rewindex.com/company/elastic-cloud/incidents/nkwnx1r28k43.md) | minor | 2018-07-12 11:35 UTC | 2018-07-12 12:49 UTC | 1.2 h | resolved |
| [Transient email delivery delay](https://rewindex.com/company/elastic-cloud/incidents/sr627szrbvt2.md) | none | 2018-07-13 12:32 UTC | 2018-07-13 14:36 UTC | 2.1 h | resolved |
| [Investigating intermittent timeouts in Cloud User Console](https://rewindex.com/company/elastic-cloud/incidents/jxl10hj5z0k4.md) | minor | 2018-07-13 18:16 UTC | 2018-07-13 22:30 UTC | 4.2 h | resolved |
| [GCP Elastic Cloud regions may be experiencing routing issues due to GCP provider networking issues](https://rewindex.com/company/elastic-cloud/incidents/0h0z11h3bp97.md) | none | 2018-07-17 19:57 UTC | 2018-07-17 20:30 UTC | 33 min | resolved |
| [Elastic Cloud Trials may be improperly reporting as expired](https://rewindex.com/company/elastic-cloud/incidents/0yh1kpsl50wm.md) | none | 2018-07-19 16:06 UTC | 2018-07-19 17:09 UTC | 1.1 h | resolved |
| [Prices are not being displayed when creating new deployments](https://rewindex.com/company/elastic-cloud/incidents/dr8qylscczp7.md) | minor | 2018-07-19 19:31 UTC | 2018-07-19 21:04 UTC | 1.6 h | resolved |
| [http://cloud.elastic.co\|cloud.elastic.co console logins may be falsely reporting an incorrect password](https://rewindex.com/company/elastic-cloud/incidents/y7ty0dr966ns.md) | none | 2018-07-25 16:33 UTC | 2018-07-25 16:47 UTC | 14 min | resolved |
| ["No email received on registration"](https://rewindex.com/company/elastic-cloud/incidents/vxzgjhm7npky.md) | none | 2018-07-30 09:55 UTC | 2018-07-30 10:26 UTC | 31 min | resolved |
| [We're investigating an issue with snapshots](https://rewindex.com/company/elastic-cloud/incidents/z5gwcv6frtdd.md) | minor | 2018-07-30 14:18 UTC | 2018-07-31 20:59 UTC | 31 h | resolved |
| [Users may be unable to change their primary contact email on cloud.elastic.co](https://rewindex.com/company/elastic-cloud/incidents/k6xbvmzhxglk.md) | minor | 2018-07-30 14:43 UTC | 2018-07-31 02:19 UTC | 12 h | resolved |
| [Cluster metrics may be delayed or incomplete](https://rewindex.com/company/elastic-cloud/incidents/c0f34wfw45k1.md) | minor | 2018-07-31 18:18 UTC | 2018-07-31 21:26 UTC | 3.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] User Console & API Maintenance Outage](https://rewindex.com/company/elastic-cloud/incidents/41hq74yxnsm5.md) | maintenance | 2018-07-08 05:00 UTC | 2018-07-08 05:23 UTC | 23 min | resolved |
| [\[Scheduled\] User Console & API Maintenance](https://rewindex.com/company/elastic-cloud/incidents/ls4wrs2yhr58.md) | maintenance | 2018-07-26 03:00 UTC | 2018-07-26 03:30 UTC | 30 min | resolved |

## Cite this

Elastic Cloud posted 12 status incidents in July 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2018/07
- Citation: Elastic Cloud, “Elastic Cloud in July 2018” (2018-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2018/07 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in July 2018 (2018-07-01)](https://rewindex.com/company/elastic-cloud/2018/07)`


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Canonical: https://rewindex.com/company/elastic-cloud/2018/07 · Markdown: https://rewindex.com/company/elastic-cloud/2018/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:03:02.440Z