# E2B: Intermittent template build errors on US-West-1

> E2B status incident “Intermittent template build errors on US-West-1” on 2026-10-28: impact minor (vendor’s label), 13 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/e2b/incidents/01M63HJX0YE5ESE3V62EXC2Z0H
Last updated: 2026-10-29T11:23:09Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-28 22:04 UTC · Resolved: 2026-10-29 11:19 UTC · Duration: 13 h
- Updates: 2 · Affected components: Template Builds
- [Vendor status page: https://status.e2b.dev/incidents/01M63HJX0YE5ESE3V62EXC2Z0H](https://status.e2b.dev/incidents/01M63HJX0YE5ESE3V62EXC2Z0H)
- [Company: E2B](https://rewindex.com/company/e2b.md)

## Timeline of updates

- **investigating** 2026-10-29 09:58 UTC: We are investigating failures in template builds on US-West-1. Some builds fail when pulling a Docker Hub base image, with an "access denied" error, even though the image exists. Sandbox creation from existing templates is not affected. We will post updates as we learn more.
- **resolved** 2026-10-29 11:19 UTC: The issue has been fully resolved. We apologize for the disruption. If you are still seeing issues, please let us know.

## Rewindex changes for this incident

- 2026-10-29 11:23 UTC: [Incident updated: Intermittent template build errors on US-West-1](https://rewindex.com/change/rfe9edab4c6ef58.md)

## Cite this

Status incident (vendor impact label: minor) posted by E2B, started 2026-10-28 22:04 UTC, resolved after 13 h, 2 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/e2b/incidents/01M63HJX0YE5ESE3V62EXC2Z0H
- Citation: E2B, “Intermittent template build errors on US-West-1” (2026-10-28 22:04 UTC). Archived by Rewindex: https://rewindex.com/company/e2b/incidents/01M63HJX0YE5ESE3V62EXC2Z0H (CC BY 4.0).
- Markdown link: `[E2B: Intermittent template build errors on US-West-1 (2026-10-28)](https://rewindex.com/company/e2b/incidents/01M63HJX0YE5ESE3V62EXC2Z0H)`


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Canonical: https://rewindex.com/company/e2b/incidents/01M63HJX0YE5ESE3V62EXC2Z0H · Markdown: https://rewindex.com/company/e2b/incidents/01M63HJX0YE5ESE3V62EXC2Z0H.md · JSON: https://rewindex.com/api/v1/companies/e2b/incidents/01M63HJX0YE5ESE3V62EXC2Z0H · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:49:24.112Z