# E2B: Increased error rate for pause/resume operations on US cluster

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-27 14:50 UTC · Resolved: 2026-08-27 17:11 UTC · Duration: 2.4 h
- Updates: 3 · Affected components: Sandbox Pause/Resume/Create
- [Vendor status page: https://status.e2b.dev/incidents/01M11V6N7S8GKDSRJN802B1BPF](https://status.e2b.dev/incidents/01M11V6N7S8GKDSRJN802B1BPF)
- [Company: E2B](https://rewindex.com/company/e2b.md)

## Timeline of updates

- **investigating** 2026-08-27 14:50 UTC: We are investigating an increased error rate for pause/resume operations. We will post updates as we learn more.
- **monitoring** 2026-08-27 16:17 UTC: We have deployed a fix, and the error rates should be returning to normal. We will continue to monitor the situation.
- **resolved** 2026-08-27 17:11 UTC: The issue has been resolved and the service is back to normal. Please reach out to our support if you experience any further issues.


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Canonical: https://rewindex.com/company/e2b/incidents/01M11V6N7S8GKDSRJN802B1BPF · Markdown: https://rewindex.com/company/e2b/incidents/01M11V6N7S8GKDSRJN802B1BPF.md · JSON: https://rewindex.com/api/v1/companies/e2b/incidents/01M11V6N7S8GKDSRJN802B1BPF · Generated 2026-10-20T00:52:55.134Z