# Dynatrace: Logs and Metrics Ingestion possibly delayed in East-US (Virginia)

> Dynatrace clarified that possible log and metrics ingestion delays and data gaps affect Azure EAST US (Virginia). The edited 10-31 05:26 UTC update reported no data loss and an ongoing investigation; the incident remained open when archived, with no start time, duration or impact level provided.

Canonical: https://rewindex.com/company/dynatrace/incidents/6ae57c1c3dbbeb05d7621853
Last updated: 2026-10-31T11:26:46Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-31 05:26 UTC · Resolved: 2026-10-31 08:20 UTC · Duration: 2.9 h
- Updates: 4 · Affected components: Dynatrace Product
- [Vendor status page: https://dynatrace.status.io/pages/incident/546d8cb6af8407b6730000cb/6ae57c1c3dbbeb05d7621853](https://dynatrace.status.io/pages/incident/546d8cb6af8407b6730000cb/6ae57c1c3dbbeb05d7621853)
- [Company: Dynatrace](https://rewindex.com/company/dynatrace.md)

## Summary

Dynatrace clarified that possible log and metrics ingestion delays and data gaps affect Azure EAST US (Virginia). The edited 10-31 05:26 UTC update reported no data loss and an ongoing investigation; the incident remained open when archived, with no start time, duration or impact level provided. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-10-31 05:26 UTC _(edited after publishing)_: Data gaps may possibly be observed in Azure EAST US (Virginia) due to delays in log and metrics ingestions. No data loss at this stage. Our teams are actively investigating the issue and working to restore normal service as quickly as possible. We apologize for any disruption this may cause. We will provide another update within the next hour, or sooner if additional information becomes available.
- **monitoring** 2026-10-31 06:07 UTC: We have applied mitigation efforts for the issue affecting the pipeline responsible for processing extracted metrics from logs, span metrics, and entities. We are now seeing data flow as expected for the affected data types. Our teams will continue to monitor the service closely to confirm ongoing stability and ensure customer impact remains mitigated. We will provide an update in the next two hours or sooner.
- **monitoring** 2026-10-31 06:34 UTC: We have applied mitigation efforts for the issue affecting the pipeline responsible for processing extracted metrics from logs, span metrics, and entities. We are now seeing data flow as expected for the affected data types. There was no data lost stemming from this incident. Our teams will continue to monitor the service closely to confirm ongoing stability and ensure customer impact remains mitigated. We will provide an update in the next two hours or sooner.
- **resolved** 2026-10-31 08:20 UTC: The issue affecting the pipeline responsible for processing extracted metrics from logs, span metrics, and entities in Azure East US (Virginia) has been resolved. Data processing has returned to normal and our monitoring confirms that the service remains stable. We apologise for the disruption and any inconvenience this may have caused.

## Rewindex changes for this incident

- 2026-10-31 06:03 UTC: [Incident silently edited: Logs and Metrics Ingestion possibly delayed in East-US (Virginia)](https://rewindex.com/change/re609596a5c53f0.md)
- 2026-10-31 06:13 UTC: [Incident updated: Logs and Metrics Ingestion possibly delayed in East-US (Virginia)](https://rewindex.com/change/rd9f25b5f7a0bb6.md)
- 2026-10-31 06:43 UTC: [Incident updated: Logs and Metrics Ingestion possibly delayed in East-US (Virginia)](https://rewindex.com/change/rbe96520e73a0ed.md)
- 2026-10-31 08:23 UTC: [Incident updated: Logs and Metrics Ingestion possibly delayed in East-US (Virginia)](https://rewindex.com/change/r0573bc298acee2.md)


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Canonical: https://rewindex.com/company/dynatrace/incidents/6ae57c1c3dbbeb05d7621853 · Markdown: https://rewindex.com/company/dynatrace/incidents/6ae57c1c3dbbeb05d7621853.md · JSON: https://rewindex.com/api/v1/companies/dynatrace/incidents/6ae57c1c3dbbeb05d7621853 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-31T11:26:46.406Z