# Dropbox: Dropbox Service Disruption

> Dropbox status incident “Dropbox Service Disruption” on 2016-10-21: impact minor (vendor’s label), 42 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox/incidents/zvb5d794p4dt
Last updated: 2016-10-21T18:37:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-10-21 17:55 UTC · Resolved: 2016-10-21 18:37 UTC · Duration: 42 min
- Updates: 1
- [Vendor status page: https://status.dropbox.com/incidents/zvb5d794p4dt](https://status.dropbox.com/incidents/zvb5d794p4dt)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **resolved** 2016-10-21 18:37 UTC: One of our payment providers suffered a DNS outage (most likely as part of an Internet-wide DDoS issue) causing Dropbox not to be able to process new payments for a short time. This issue was quickly resolved. Access to product features and/or user data was not impacted.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox, started 2016-10-21 17:55 UTC, resolved after 42 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/dropbox/incidents/zvb5d794p4dt
- Citation: Dropbox, “Dropbox Service Disruption” (2016-10-21 17:55 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox/incidents/zvb5d794p4dt (CC BY 4.0).
- Markdown link: `[Dropbox: Dropbox Service Disruption (2016-10-21)](https://rewindex.com/company/dropbox/incidents/zvb5d794p4dt)`


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Canonical: https://rewindex.com/company/dropbox/incidents/zvb5d794p4dt · Markdown: https://rewindex.com/company/dropbox/incidents/zvb5d794p4dt.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/zvb5d794p4dt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:31:31.725Z